You should shut it off using the hard power button on the PC tower (ignore the scare of not turning it off that way..it does no harm as a last resort when u r stuck and can't move), then turn it on in safe mode. Once botted up in safe mode single focused head straight to the search box on the main window of the OS and pull up system restore and then restore it to a point prior to the incident when u r sure the PC was working just fine. This will fix it all.
The only challenges here are that you will needed sighted assistance for the following reasons: 1. when restarting the hard power button, the option to boot up in safe mode is not spoken by jaws as this option comes up prior to windows booting up and Jaws only speaks once windows is booted up. 2. Once booted in safe mode, jaws will still won't speak. So again u need sighted assistance to pull up and run system restore.. ateek -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Miriam Vieni Sent: Monday, December 26, 2011 7:04 PM To: jaws users list Subject: [JAWS-Users] new win7 computer frozen I left the computer while cooking and eating dinner. It usually goes into a sort of rest mode. When I return to it, the screen is black and i press enter. The screen lights up and then it says something like Miriam log in and I press enter again and I am where I was when I last used it. But tonight when I came back and pressed enter the screen lit up but there was no sound and the keys wouldn't work. With great difficulty, I could find with the mouse that all it seemed to say on the screen is Windows 7 Premium. Even though I was told not to turn it off with the button, I did and turned it on again, but I'm in the same place I was. Any suggestions? Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
