Hi Jim, I don't know why but, whenever you make a hardware change it screws up the Jaws activation & you have to re-activate Jaws. I was experimenting with sound cards, & kept asking FS to reset my activation keys & low & behold, I received a phone call from FS wanting to know what was going on! So anyways, be prepared to re-activate Jaws whenever you make a hardware change. The lesson is, always make sure you have activation keys available before you make hardware changes. The steps for checking your activation keys are below;
Checking remaining activation keys steps; I posted a question to FS about how to determine the number of activation keys remaining. In case any of you wanted to find out, here are their instructions, verbatim: Thank you for contacting Freedom Scientific Support. We suggest going to FSACTIVATE.com http://www.fsactivate.com 2. Click on the continue product activation button. 3. Down arrow to: Verify the number of activation keys available for your Freedom Scientific product and press enter. 4. Down arrow to serial number and again down arrow to edit. Type in your JAWS serial number and press enter on the submit button. 5. Underneath the first seven digits of the authorization number, you will find the number of keys remaining. If you have any additional questions, please don't hesitate to contact us. Take care. Mike ----- Original Message ----- From: jim To: jaws-users-list@jaws-users.com Sent: Monday, January 02, 2012 7:54 AM Subject: [JAWS-Users] sounds in device manager Hi list: In device manager I went under sounds and removed a sound driver which I had installed when I upgraded my computer to windows 7. The reason I did this was to allow my new Bose usb speakers to work smoothly with my computer. What was happening was on start up my computer was ignoring the Bose usb speakers even though I had them set as the default speakers. Things are working fine now. My question is: after removing the sound driver and going back to the original driver installed on my computer. I was taken to the authorization page for Jaws. I had to put my authorization disk into the computer and authorize it again or I would have ran in demo mode. Why did my computer behave this way? What I did had nothing to do with Jaws. I am just trying to gain a greater understanding of how Jaws works with my computer. Everything is working smoothly now and I am very happy with jaws 13 and I am thankful for F S and all the hard work that they do for us. Happy New years and god bless…Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
