Deb, Outlook 2010 is accressible out of the box. Perhaps you need to do a JAWS repair. Go back to run the JAWS set up file. Activate the set up file. After it configures your system for JAWS, with the ticks, there should be a little menu of three items. One of them is Repair. That will restore the JAWS to whatever version you use to do the repair.
And, yes, I run Outlook on both release 12 and 13. Good luck. Gary Patterson -----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Debbie Worstman Sent: Sunday, March 18, 2012 9:06 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Reading with JAWS HP Mini, Word 2010 Good evening, I have JAWS 12.0 on a HP Mini, when I am in Micro Soft Word 2010 I am unable to read what is written on the screen. I cannot use JAWS reading commands or your standard windows reading commands. Is there a setting that I need to change in either JAWS or in Word, I normally use Word 2007 with the last JAWS 11 update. On a Dell laptop, no problems there. Thank you For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/