Eric,
Weren't we not supposed  to call support for this beta?

-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Eric Damery
Sent: Wednesday, September 12, 2012 1:53 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS 14 Update Failed

Scott,

If you're having an issue with the install, please call support. They will
be happy to work with you and see what could be the issue getting it
installed.
Eric

-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scott Duck
Sent: Wednesday, September 12, 2012 2:40 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS 14 Update Failed

Hi,

I tried to install JAWS 14.  I got a error saying that one of the components
failed to extract.  Then, it acted like it was proceeding anyway.  It
prompted me to press OK to restart the computer a couple times and then,
after the last restart, Windows booted normally, using JAWS 13, with no
further mention of the JAWS14 update, as though I had never run the JAWS 14
installer.  Is anybody else running into problems?

Thanks,

Scott Duck

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