For installation purposes, you can always call support.
Regards,
Eric

-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com 
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Geovanni Bahena
Sent: Wednesday, September 12, 2012 3:01 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS 14 Update Failed

Eric,
Weren't we not supposed  to call support for this beta?

-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Eric Damery
Sent: Wednesday, September 12, 2012 1:53 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS 14 Update Failed

Scott,

If you're having an issue with the install, please call support. They will be 
happy to work with you and see what could be the issue getting it installed.
Eric

-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scott Duck
Sent: Wednesday, September 12, 2012 2:40 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS 14 Update Failed

Hi,

I tried to install JAWS 14.  I got a error saying that one of the components 
failed to extract.  Then, it acted like it was proceeding anyway.  It prompted 
me to press OK to restart the computer a couple times and then, after the last 
restart, Windows booted normally, using JAWS 13, with no further mention of the 
JAWS14 update, as though I had never run the JAWS 14 installer.  Is anybody 
else running into problems?

Thanks,

Scott Duck

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