Hello André,

You might want to try using the command to reset folders.  Use Windows key R
to move into the Run dialog box.  Type in:
Outlook /resetfolders
And press enter key.  
Outlook should open and hopefully your folders will be there.      

Take care.

Brian Lee
brianl...@charter.net


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of André van Deventer
Sent: Thursday, November 29, 2012 6:57 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] strange problem with folders in outlook 2010

That is how it used to work.  I still hear inbox closed  but not the folders
that should be in there!  And if I try to recreate the same folder there I
get the message that the folder is already there.



-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of david
Sent: 29 November 2012 03:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] strange problem with folders in outlook 2010

hello there;

when you created the folders, were they created inside the inbox, or on the
same level as the personal folders. do you hear; inbox closed?
or where ever the subfolders reside?

if you hear folder closed, you need to right arrow to open.



-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of André van Deventer
Sent: Thursday, November 29, 2012 2:14 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] strange problem with folders in outlook 2010

Hi all

 

If this is not jaws related  and off topic my sincere appologies to everyone

 

On one of my outlook accounts I have quite a few sub folders for different
kinds of messages.

 

Since about a week ago, for some obscure reason, I am unable to see these
subfolders.

 

As a test I tried to recreate one of them and was then told by the programme
that I cannot as the folder already exists.

 

When trying to move  messages to the existing folders I am also not able to
do so.

 

So it does seem  as if they are still there but hidden somehow!

 

Can somebody assist with this perhaps?

 

Andre

 

 

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