Adam,
Regarding your in ability to open HTML email messages in Outlook 2010, please 
follow the instructions in the Technical Support Notice found below. If you are 
still having the issue, please contact support.

http://www.freedomscientific.com/fs_support/BulletinView.asp?QC=1494

Regards,
Eric

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of tim
Sent: Friday, December 07, 2012 8:26 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] html email crashing OL

You sure its jaws locking you up and not something like virus protection?

At 09:30 PM 12/6/2012, you wrote:
>My issue is the following: I simply cannot open emails in outlook
>2010 that are HTML based.  This is under windows 7 64-29t.  I thought 
>the update would resolve this issue, but it hasn't.  Jaws simply locks 
>up outlook whenever I try to open up HTML emails.
>This is truly frustrating!
>
>----- Original Message -----
>From: adam morris <li...@damorris.com
>To: jaws-users-list@jaws-users.com
>Date sent: Fri, 07 Dec 2012 11:01:02 +1100
>Subject: [JAWS-Users] two issues with the latest update.
>
>Hi all,
>
>running win7 64 home premium with professional jfw.
>
>two issues I've found.
>
>These are both after restarting the pc after the update was installed 
>successfully.
>
>1.  you are unable to use insert f11 to get to the system tray, it just 
>doesn't open the list of items.
>
>2.  I have a htm file with all my contacts, if i use an insert f to 
>find a contact the dialogue doesn't open.
>
>Both these things were working yesterday before installing the new update.
>
>I haven't installed any new software prior to update.
>
>I am running as administrator when installing update.
>
>
>--
>
>Adam Morris
>
>Phone: +61 2 888 93939
>
>email: a...@damorris.com
>
>Skype: adamwilliam
>
>Twitter: awmorris
>
>msn: a...@damorris.com
>
>
>
>For answers to frequently asked questions about this list visit:
>http://www.jaws-users.com/help/
>
>For answers to frequently asked questions about this list visit:
>http://www.jaws-users.com/help/


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