So, how many times have you tried removing the blocked sender? Like, how many email addresses does the blocked sender have (to your information/knowledge)? And, although the sender appears blocked, is s/he actually still blocked? (You might look in some obvious place for a message sent by them. If you have any messages from them in your Deleted items, restore them to your message list.) Tangentially - although it may not be, have you got some additional message rule in place that might be deleting or removing their messages - before they are downloaded? Almost finally, it may be that your OE is corrupted in some way, although I've never heard before of this problem being due to such. Now, Google is your friend here, as in many other hard cases, so you might want to think a bit and come up with a suitable search for your problem to do on Google - like: blocked sender removed but still on blocked senders list - something like that. And now finally, all other things being equal, you will (or may still) find messages from your blocked sender in your Deleted items folder, where they are put when the sender is blocked.

----- Original Message ----- From: "Rich Hamel" <rcha...@bellsouth.net>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, May 07, 2013 6:52 PM
Subject: Re: [JAWS-Users] Changing block sender in O E.


I did press the remove button then OK.
After the reboot, the sender reappeared.

Thanks.

Rich
----- Original Message -----
From: "Flor Lynch" <florl...@iol.ie>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, May 07, 2013 10:45 AM
Subject: Re: [JAWS-Users] Changing block sender in O E.


On the Blocked Sender, Do you press the Remove BUTTON? You press this before you press OK. The sender might have more than one email address, each of which you would remove if you want to completely remove [unblock] the sender from your Blocked Senders List.

----- Original Message ----- From: "Rich Hamel" <rcha...@bellsouth.net>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, May 07, 2013 1:03 PM
Subject: [JAWS-Users] Changing block sender in O E.


Hi all,
 I have XP and 14 and outlook express.
How can I remove a sender from the block sender list in OE?
I've tabbed to remove and hit OK.
The name is removed from that list but when I restart the computer, the
sender name has returned.

Plus, I get a mail demon something when I am trying to e mail JAWS, and get a message the e mail can not go through.
I am now trying from another computer.
I got the e mail address from the JAWS site and clicked on it there as well as trying in my address book.

Thanks.

Rich
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