Why not try going to Microsoft update page and do a express check for
updates and see if it brings up the service pack.
----- Original Message -----
From: "Greg Washington" <gregw...@comcast.net>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, May 21, 2013 10:29 AM
Subject: [JAWS-Users] Problem installing IE10
I downloaded the file to install IE10 on my windows 7 64 Bit computer.
However I get an error message saying IE10 cannot be installed because I
don't have Windows 7 service pack 1. As far as I know I do have windows 7
SP1 and my system diagnostics confirm that is what is running on my
computer. I am using Jaws 13 latest edition. I tried installing it with
Jaws 14 latest running and it still would not install, giving me the same
error message. Does anyone know a windows 7 diagnosis and repair program
that is compatible with Jaws that I can use to see if anything is wrong
with
my windows 7 installation?
Thanks,
Greg Washington
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