Thanks for the suggestion. I tried that and according to windows update I have all critical updates already installed on my computer.
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of RJ Sent: Tuesday, May 21, 2013 1:43 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem installing IE10 Why not try going to Microsoft update page and do a express check for updates and see if it brings up the service pack. ----- Original Message ----- From: "Greg Washington" <gregw...@comcast.net> To: <jaws-users-list@jaws-users.com> Sent: Tuesday, May 21, 2013 10:29 AM Subject: [JAWS-Users] Problem installing IE10 >I downloaded the file to install IE10 on my windows 7 64 Bit computer. > However I get an error message saying IE10 cannot be installed because >I don't have Windows 7 service pack 1. As far as I know I do have >windows 7 > SP1 and my system diagnostics confirm that is what is running on my >computer. I am using Jaws 13 latest edition. I tried installing it >with Jaws 14 latest running and it still would not install, giving me >the same error message. Does anyone know a windows 7 diagnosis and >repair program that is compatible with Jaws that I can use to see if >anything is wrong with my windows 7 installation? > Thanks, > Greg Washington > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/