Jim old friend, you finally updated from that old 286, I'm impressed. David Ferrin A complex system that does not work is invariably found to have evolved from a simpler system that worked perfectly.
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Becky Buckner Sent: Thursday, May 30, 2013 4:55 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Ongoing problem with Jaws14reading html emails in Outlook 2007 lol, you go Jim. Becky ----- Original Message ----- From: "Jim Redding" <jredd...@mchsi.com> To: <jaws-users-list@jaws-users.com> Sent: Thursday, May 30, 2013 4:25 PM Subject: Re: [JAWS-Users] Ongoing problem with Jaws14reading html emails in Outlook 2007 > No problem here using 98 s e and jaws 5.1 > ----- Original Message ----- > From: "Don & Cher Bosch" <oneagleswin...@bellsouth.net> > To: <jaws-users-list@jaws-users.com> > Sent: Thursday, May 30, 2013 2:50 PM > Subject: Re: [JAWS-Users] Ongoing problem with Jaws 14reading html > emails in Outlook 2007 > > >> I have had that issue until the very last update when it seems to have >> miraculously been resolved :) Isn't that crazy? Originally using XP Pro > with >> always the latest version of JAWS and for the last few months using > Windows >> 7 Home Premium 64 Bit with the latest JAWS. I did write FS when this was >> posted a few months ago; but was never contacted. I had the same >> situation >> in that the first few html messages might act OK and then I would have to >> again open everything in IE to read it. Also the same thing about not > being >> able to navigate with quick keys. I told FS and this list about an > instance >> in which I had two identical E-mails and the first one worked as it >> should >> and the identical second one would not read at all unless opened in the >> browser. >> >> I'm still crossing my fingers and waiting for the sky to fall again ;) >> Cher "The sky is falling" says Chicken Little >> >> >> -----Original Message----- >> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On >> Behalf Of David Ferrin >> Sent: Friday, May 24, 2013 12:48 PM >> To: jaws-users-list@jaws-users.com >> Subject: Re: [JAWS-Users] Ongoing problem with Jaws 14 reading html >> emails >> in Outlook 2007 >> >> Well there must be quite a number of the 600 plus subscribers on here >> running that particular email client, so with luck we'll generate some >> traffic on the subject. >> >> David Ferrin >> A complex system that does not work is invariably found to have evolved > from >> a simpler system that worked perfectly. >> >> -----Original Message----- >> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On >> Behalf Of Greg Washington >> Sent: Friday, May 24, 2013 11:59 AM >> To: jaws-users-list@jaws-users.com >> Subject: Re: [JAWS-Users] Ongoing problem with Jaws 14 reading html >> emails >> in Outlook 2007 >> >> David, >> thanks for your response. Your experience with Outlook 2007 and Jaws14 >> is >> the same as Bryan reported with his setup and others at Fs. I'm guessing > it >> is something particular to some setting or configuration on my PC. I > don't >> have another computer running windows 7 so I cannot see if it would work > on >> another computer of mine. Hopefully others on the list can help out on > this >> matter. It is very frustrating. It's great that Jaws14 can read html >> emails in Outlook 2007 and it makes things much easier for me when it is >> working. >> Greg Washington >> >> >> -----Original Message----- >> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On >> Behalf Of David Ferrin >> Sent: Friday, May 24, 2013 10:43 AM >> To: jaws-users-list@jaws-users.com >> Subject: Re: [JAWS-Users] Ongoing problem with Jaws 14 reading html >> emails >> in Outlook 2007 >> >> Sorry for your sake to report that I am using outlook 2007 on 2 systems >> at >> various times without any issues at all. In fact it does seem to work > better >> than 2003. >> >> This is a 64 bit with 7 pro and I have a 32 bit with ultimate on it. That >> problem has never shown up here at all. I remember once quite a long time >> ago running windows ME the same thing happened where nobody else could >> reproduce the problem I was having at that time and it never did get >> resolved. May you have better luck than I did at that time. >> >> David Ferrin >> Always be yourself because the people that matter don't mind, and the >> ones >> that mind don't matter. >> -----Original Message----- >> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On >> Behalf Of Greg Washington >> Sent: Friday, May 24, 2013 11:36 AM >> To: jaws-users-list@jaws-users.com >> Subject: [JAWS-Users] Ongoing problem with Jaws 14 reading html emails in >> Outlook 2007 >> >> Dear list members, >> >> I am still experiencing a problem with Jaws 14, including the latest > update, >> reading html emails in Outlook 2007. When I first open Outlook 2007 Jaws > 14 >> will read html emails fine. I can read the emails and use Jaws quick >> navigation keys to navigate the email. However after a few minutes with >> Outlook open Jaws 14 stops reading the emails with the virtual jaws >> cursor >> and reports it is using the PC cursor. At that point I cannot use the > quick >> keys nor read the body of the email correctly. When that happens I need > to >> close Outlook and reopen it. After reopening it, Jaws 14 may work for a > few >> minutes and then it reverts to not reading html emails correctly. >> >> I have reported this to Freedom Scientific (FS) and have had telephone >> consultations with John Carson to try and identify and solve the problem. >> Unfortunately we could not solve it despite John's best efforts. >> >> I heard from Bryan Carver today. He is FS's director of Tech support and > a >> Jaws user. He says that FS cannot reproduce the problem and that a >> number >> of staff at FS use Jaws 14 with windows 7 with Outlook 2007 all the time > and >> have had no problems. He said that unless other jaws users can let Fs > know >> that they are having the same problem as I am and be willing to share > their >> computer setups with FS then there is nothing further FS can do. >> >> So if anyone is having the problems with Jaws 14 and Outlook 2007 that I > am >> could you please contact John or Bryan at FS and if possible send them > your >> computer's set up, i.e. processor, video card, security software in use, >> model number, etc. there emails are below. It would probably facilitate >> matters if you reference my FS tech support Inquiry Number: 222674. >> >> Thanks very much for any help in this matter. Fs has been very helpful > and >> responsive but it seems without input from other Jaws users having the > same >> problem as mine a solution is not in the offering. >> Greg Washington >> >> Bryan Carver bcar...@freedomscientific.com John Carson >> johncar...@freedomscientific.com >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
