It didn't seem to get me far at the state level

----- Original Message ----- 
From: "Bissett, Tom" <tom.biss...@bmo.com>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, July 02, 2013 1:08 PM
Subject: Re: [JAWS-Users] Bill Pay


With the US legislation do you have to take the offending business to court 
or will the government take any action on your and others behalf?
The average person can't take these guys on and I would think that the 
American government would be reluctant especially now that the government 
and banks share the same bed.
Tom Bisset
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On 
Behalf Of Trish
Sent: July 2, 2013 1:47 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Bill Pay

save your breath David,
I took it the first time they did this switch to the complaints department 
of credit unions, filed a complaint explained my situation, this was the 
office that represents all credit unions in TX.
They listened and well let's just say..they passed me off. I did get one 
last email stating, they had sent my complaints to the CEO of my credit 
union, he made the obligatory apology, but nothing really got resolved.
When I would call in, I was told that, it's the browser you use, or the 
operating system, need to switch to Firefox or use xp, grrr I humored this 
old bitty one day, and used the xp machine got same results, she just 
said...she would have to talk to the technical dept. lol Funny thing is, 
when I perform a system requirements on their site to determine I'm using 
the proper OS/settings, it always comes back that I am.
It's the yaw hoo's who run the banks that is the problem.

So just when you finally get brave to tackle online banking, they go and 
change it all up, so your basically back to square one.
We never will be where they are or on their level, it will change and just 
when your adaptive software is doing it's best, then it has to change to 
keep up with these idiots.

Now, I have a headache!

----- Original Message -----
From: "David Ferrin" <ow...@jaws-users.com>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, July 02, 2013 11:56 AM
Subject: Re: [JAWS-Users] Bill Pay


Unfortunately my bank in their effort to improve their web site is little by
little pushing me out the door. They are starting to do strange things like
when I hit enter on a combo box a new window pops up and my wife had to make
it stop before I inflicted major damage to my desk.

Then I was able to download my bank statement but not before, to be honest I
am considering calling their tech center and ripping somebody a new one. I
know it won't do any good but I might just feel a little better.
David Ferrin
A complex system that does not work is invariably found to have evolved from
a simpler system that worked perfectly.

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Siobhan
Sent: Tuesday, July 02, 2013 12:27 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Bill Pay

Hi Trish. I use BOFA they have both a great site, as well as an iPhone app
that's hands down accessible. You can do anything you want with it. I use
their credit card as a side note, and except for not being able to earn
bonus points easily, I have no issue. They are very understanding if I was a
day late paying, when circumstances flew out the window. I feel for you with
the credit union, I have one and it was great until it changed to bigger guy
headlocked smaller one into merger. Hope I helped somewhat. And, I'll be
interested as to what others say.
Siobhan
On Jul 2, 2013, at 12:11 PM, "Trish" <trishzoellers-sc...@austin.rr.com>
wrote:

> Does anyone on list do bill pay from their bank or credit union?
> Also, which bank is the best for screen readers? I have a credit
> union, it is again changing it's online banking, it is manageable to
> some degree, but now I'm afraid of this new changes what or where it
> will leave me. So I am asking list here of any recommendations of
> other banking online services more suitable for screen readers.
> Currently, I use Jaws 13 with window's 7.
> Thanks for any help!
>
> Trish
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/


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