Does it do that for all web pages? Try going to google or yahoo and see if you get that problem. Also with the browser open hit alt+ f and arrow down to see if work off line is checked. If so hit enter on it and then hit f5 to see if web page comes up. And last point try to turn off macfee, because the whole sweet comes on dells and its a real pain when it blocks the browser. I know when verizon started using it I got more calls on it than connections issues.
At 10:29 AM 7/9/2013, you wrote:
these directions really have nothing to do with my wireless connection, which I didn't mention, but they're because even when I'm hooked up to my cable/internet modem, I still can't access the internet, as it did at my job, on my laptop. a page telling me that this page can't be displayed comes up.

-----Original Message----- From: tim
Sent: Tuesday, July 09, 2013 7:16 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] what to do after the cmd prompt

You can get to CMD by typing that in the search box. Just type,
because the command prompt line is what you start on. Remember using
CMD is like old dos.
However, I remember you wanted to do wireless? The below is for a
wired connection and doubt if that is the problem. One problem is to
many chiefs and not a clear thinking Indian.
When you bring up that task tray with insert f11 does it even show
something for connections?

At 07:56 AM 7/9/2013, you wrote:
I've been asking questions on how to set my laptop up to connect to the internet, but still no luck. I called a friend, out of state, who has his own pc repair business, and after telling him that a friend had to go to freedom scientific, from my works internet line, he said that my laptop probably had my business address as my default address, and that I needed to release that address, and then open the internet from my home line, and see if the internet works then. here's what he sent me, but have no idea where to put in the lines he gives. there is no edit box. can someone help me?

After getting to the command prompt, or cmd, type in the following words one line at a time, hitting enter and then waiting for the response. You must hit enter/return key after each line of words.
1st line
ipconfig \release
2nd line
ipconfig \renew
3rd line
ipconfig
4th line
exit

Then try to go to the Internet. Let me know if this works.
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