Susan,
Call:
Apple Accessibility:
1-877-204-3930
And they should straighten your problem.
Jorge
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf
Of susan
Sent: Thursday, October 31, 2013 6:12 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] cannot input itunes password
Hi listers,
I’m using JAWS 12 on a Windows 7 machine and I have somehow managed to create
an Apple ID after several attempts and with some sighted assistance, and even
received the confirmation email that Apple had accepted it. Also, my sighted
son was successful in entering it when setting up my new Ipod Touch. However, I
have not actually used it to make purcheases yet and when I went into the app
store with my PC itunes did not seem to recognize my username. Also, I
attempted both with and without the virtual cursor to input my password without
success, and I am seeing what appears to be the initial signup with user
agreement etc. As a new Ipod Touch user, dealing with passcodes vs. Apple ID on
the devices has in share of challenges. Any advice on this much appreciated.
Susan
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