Thank you Steven & Annette, It is a Windows 7 machine, & the organisation has several thousand identical machines linked up over many different branches.
I tried looking at the event log, but that is quite a monster, & I couldn't find anything related to the problem, but then, I don't actually know what I'm looking for. I'm hoping to have an I T person look at it next week, & will pass on your advice... Thanks again, Paul from Australia -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Hicks Steven (CORNWALL IT SERVICES) In my opinion, you would want to be checking your network settings if the PC has moved from a different location and nothing else has changed. It sounds to me as if something is taking up all the machine resources for the duration that JAWS is not speaking as there are not enough resources left for it to run correctly? Possibly check in the event log of the machine. What operating system is it? Can you try a different network port/cable or disconnect any network drives temporarily? -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Paul Magill Hi all, I'm using JAWS version 13 at work, & have recently moved to another branch. At the old office, Jaws was working brilliantly well, with no issues at all. When I changed offices, I took the computer I was using with me, & there are no Jaws related files on the server. Now, Jaws randomly just stops talking for 10 to 15 seconds, then returns to normal. In between, it works as well as before. It happens 3 to 4 times an hour, which is becoming quite frustrating, especially when on the phone to a customer. There is nothing I can do to make the voice come back on, I tried alt-tabbing elsewhere, & everything else I can think of, but no joy. If I don't do anything when it stops talking, it just comes back on after 10 seconds or so... Can anyone please suggest what might be causing this, or what I can do to track it down... Thank you, Paul from Australia For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
