hello there; I'm wondering perhaps if your normal.dotm is somehow gotten corrupted.
One of my users reported issue with normal.dot template issue when closing Word 2010. Each time user tries to close the document in MS Word 2010 he gets the following error message: "This file is in use by another application or user. (C:\Users.....\Normal.dotm)". Followed by a prompt to save a new template version of Normal.dotm. To fix this here's what you can do.. navigate to: C:\Users\%username%\AppData\Roaming\Microsoft\Templates Delete the normal.dotm files... Next time you open and close Word application a new normal.dotm file should be automatically created. you can get there by; 1, windows+r=run; type in the following; %appdata% this will place you in; "C:\Users\name\AppData\Roaming\Microsoft" now navigate to, microsoft press enter; now look for templates, press enter. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Patti Sent: Friday, December 20, 2013 5:22 PM To: Jaws Subject: [JAWS-Users] Microsoft Office Word 2010 Hey Gang, I'm running Windows 7, MS word 2010, and when I close a document I get this error. What can I do to fix it please? Thanks for any help you all can give me. Patti Microsoft Office Word This file is in use by another application or user. (C:\Users\...\Templates\Normal.dotm) Show Help >> OK Save As Users Technology Services AppData Roaming Microsoft Templates Organize New folder Name Date modified Type Size Favorites Normal.dotm 12/19/2013 10:40 ... Microsoft Office ... 18 KBDesktop NormalEmail.dotm 8/15/2013 8:59 AM Microsoft Office ... 16 KBDownloads Dropbox Recent Places Libraries Documents Music Pictures Videos Computer Local Disk (C:) File name: Normal.dotm Save as type: Word Macro-Enabled Template (*.dotm) Authors: Technology Services Tags: Add a tag Title: Add a title mi Save Thumbnail Hide Folders Tools Save Cancel Visit the hottest, most happening place around on the web. Where the blind community will be inspired and entertained! It's the BlindCafe.net and it's a great place to learn, laugh, chat and make long lasting friendships with people from around the world. There is always someone to greet you with a friendly smile night and day. It's totally free! Come and try out our awesome stereo music rooms, trivia games, Chess Chats, Act in one of our Mystery Plays, Share your talent with us, receive I-Phone Lessons and updates, we offer tutorials on an array of programs, we have over 600 described movies for you to listen to at your convenience, Revisit a classic described T V show such as Leave it to Beaver and Mash, or just come on in and join us for an interactive chat, and a whole lot more! It's totally accessible and easy to use. For more info, please Visit us at www.BlindCafe.net That's www.BlindCafe.net It's the site where our members matter For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/