Hello Jamie, The following information shows steps according to Outlook 2013. I think that Outlook 2010 steps will be very similar if not the same.
If you cannot find the folders in the folder list or in the subfolders after expanding a folder, it is possible they were archived. Check to find out if you have an Archive folder and if so expand it to see if the folders are there. If the Archive folder isn't in the folder list you can add it into the folder list and see if the folders are in its subfolders and then close the archive folder so it no longer shows in the folder list. When in the list of messages in the inbox or other folder use Alt key and then use down arrow key to the Open and Export tab. Tab to the Open Outlook Data file button and use spacebar. Do a couple shift+tab keystrokes until you find the list of PST files. Use up or down arrow key and if you find an Archive.PST file then press enter key. You can then go into your folder list and expand this folder by using right arrow key if it is closed and check the subfolder list. You can move the folders or messages in the folders back to the regular list of folders you use. When done just move to the archive.PST file, use application key and choose close to remove it from the folder list. You can adjust settings for archiving frequency by going into advanced settings by using Alt+F followed by Alt+T followed by A until you find the advanced category. Tab to the Auto Archive Settings button and press spacebar. In the window that appears there is a checkbox to run auto archive ever so often. You check this box if you want to use auto archiving. Tab through the rest of the options for how often to run archiving, whether or not to delete items, whether or not to include the Archive folder in the folder list, etc. If you want to do the archiving manually instead of automatically then you uncheck the checkbox in the automatic archive settings as mentioned above. To apply archiving to any folder use the application key when focus is on the folder name in the folder list. Choose properties. Use CTRL+Tab until in the archiving page. There is a group of three radio buttons that determine if you want to use the automatic settings (default) for this folder, no archiving or using settings you set. If you choose the latter then keep tabbing to the various options and make appropriate choices. Take care. Brian Lee brianl...@charter.net -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Jamie Prater Sent: Friday, February 28, 2014 10:19 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] possible disappearing folders in outlook 2010 Hi, all, I feel stupid bringing this up but about a month ago, I created two new folders in outlook 2010 to accommodate email messages I wanted to keep a copy of for reference later on my laptop. When I hit control y in jaws 15 today to see about the folders, they were not a part of the list. Unfortunately, since I thought I'd have easy access to the folders by hitting a letter, I failed to remember their names, and guess what, now, I can't find the folders anywhere. I guess I didn't need the folders enough if I did this but the folders seemed to create successfully, so where did they go? Any ideas? Thanks and have a blessed day. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
