When I hit the menu [alt] I don't get menus.
I get the options for system, close, etc..
Rich
-----Original Message-----
From: simon wong
Sent: Saturday, March 29, 2014 7:25 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Opening attachment and fixes?
What about going through the file menu when you're in the message
Sent from my iPhone
On Mar 29, 2014, at 7:21 AM, "Richard Hamel" <rcha...@bellsouth.net>
wrote:
Thanks Mike,
I don't know how to save the attachment.
First of all, it is a document from a friend.
Initially I got a message, when I tried to open it that I could go on line
to find a program to open it.
I tried one of the suggestions but did not know how to use it, and I kept
getting a message to buy something.
Then, I clicked on the other option, when trying to open it, to use
programs I had on my PC.
I clicked on Acrobat reader then got an error message that the file might
be corrupted or something.
Now, I don't get any option when trying to open it, to use an existing
program or go on line to search for one.
Again, how do I save the attachment?
When I get to "the attachment " section my choices are to open, or cancel.
I've looked in the menus and applications, but do not get an option to
save.
I am able to copy/paste the message body in word pad, but not the
attachment.
How frustrating.
Thanks for any help.
Rich
-----Original Message----- From: Michael Boyd
Sent: Saturday, March 29, 2014 12:53 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Opening attachment and fixes?
Hello again Richard,
Do you know the type of file that this is? Try to save the attachment
instead of opening it, to be able to tell more about what type of file it
is, etc. Then if you trust the file, do an online search for an
application
that will convert the file to something you can open with a program on
your
computer. There is a web site, http://www.file.org/, where you can input
the
file extension, and it will give you all the information about the file,
and
what programs can be used to open it. It will also tell you if the
extension
is usually associated with a known malware or the like.
hth,
Michael Boyd
Retired Structural Engineer
New Orleans Area
--------------------------------------------------
From: "Richard Hamel" <rcha...@bellsouth.net>
Sent: Friday, March 28, 2014 2:17 PM
To: <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] Opening attachment and fixes?
Hi all,
15.0 and win7.
I tried to open an attachment in WLM and got a message that it could not
be
opened.
I was given an option to go on line to find a file association, or some
other phrase to fix the problem.
I clicked on the recommended box and proceeded to download a program.
Now that I've installed this program, how do I use it to open the
attachment?
I went to the e mail and opened the attachment and still got an error
message.
The program was called "PC mighty max".
Thanks for any help.
Rich
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