Hi Elaine, In the interest of other list members that may incur the same problem, how did you finally get rid of the program / resolve the volume problem? Thanks much. Take care. Mike This email was sent from my, iBarstool.
----- Original Message ----- From: Elaine To: jaws-users-list@jaws-users.com Sent: Wednesday, July 23, 2014 11:22 AM Subject: Re: [JAWS-Users] Help with getting volume back on xp computer Hi Mike yes, thats what I got too. but it's not easy to remove. thanks to other help off list, i've managed to get rid of it. thanks again to all who offered their help, it's very much appreciated. Elaine -----Original Message----- From: Mike B. Sent: Wednesday, July 23, 2014 6:09 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with getting volume back on xp computer Hi Elaine, In doing a quick Google search for, KNCTR, here a couple things said about it: KNCTR gives you the ability to stay connected with the people that matter most. Call any mobile or landline phone number across North America, absolutely ... Pronounced [kuh-nek-ter] KNCTR brings you amazing daily videos, as well as a FREE phone on your computer to call any mobile or landline phone anywhere ... If you don't know how or where you got this program, it should probably be removed. Click on the link below to find removal steps. After the website loads press the letter, H, 1 time to get to the steps. http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_programs/unable-to-remove-knctr-program-in-windows-xp/666639ef-891b-4bfc-8f01-13e6f673859a Take care. Mike This email was sent from my, iBarstool. ----- Original Message ----- From: Elaine To: jaws-users-list@jaws-users.com Sent: Wednesday, July 23, 2014 5:59 AM Subject: [JAWS-Users] Help with getting volume back on xp computer Hi Guys wonder if someone might be able to help me? i’m using a laptop on xp with an older version of jaws, think it’s 8. somehow something called KNCTR has been installed and when I click a shutdown button, the wave sound goes to 0 and I lose all sounds. unfortunatly I dont have any vision and dont now have any sighted help to get the wave volume back up so I can hear jaws. does any one know how I can access the volume controls without help? I know it’s a longshot but someone might be able to give me instructions. Luckily I am typing typing this on my own computer, not the laptop. *smiles* thanks for any advice. Elaine For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
