Hi Naomi, this could be the problem: https://aps2.toshiba-tro.de/kb0/HTD2503B90001R01.htm
Note that the instructions for accessing hwsetup are for windows 7 and previous. In windows 8.1 you should be able to search for it from the start screen. That is, press windows key to move to the start screen, type hwsetup, and assuming it's selected in the list of results, just press Enter to open it. David. original message: Hi everyone, I have just purchased a Toshiba notebook with windows 8 and have installed my copy of Jaws 14 onto it. Just wondering, when I press alt f4 to close something, like Internet or Mail, nothing closes, some menu comes up asking about double screens or pc screen. Does anyone know what I'm doing wrong? I have to say this windows is quite different and a maize to navigate but it's early days I guess. Kind Regards, Naomi Bolter l Assistant Project Officer - Learning & Development (ADHC) Strategic Human Resources Department of Family and Community Services For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/