Shane, It is the full site and it does not work whether I sign out or stay signed in
Al -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Shane Hecker Sent: Monday, August 17, 2015 10:19 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] amazon research it problem and fix I hope it works for you. The way I figured out what was going on is what comes up when bringing up the amazon site. If you go to www.amazon.com, which site comes up? Is it the full site or is it the site designed for screen readers? If it's the one for screen readers, then research it won't work. If it's the full site, it should work. When I first had this problem, I mentioned that on one machine it worked fine, while on the other it didn't. Figures since on the desktop, I haven't logged into my amazon account. Shane On 8/17/2015 8:03 AM, Alan Robbins wrote: > Shane, > > Thanks, will try it out later. This must be something new on FS side > or Amazon side as I have always stayed logged into my Amazon account > and the research it function has always worked until just of late. > > Best, > Al > > -----Original Message----- > From: JAWS-Users-List > [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Shane > Hecker > Sent: Monday, August 17, 2015 8:37 AM > To: jaws-users-list@jaws-users.com > Subject: [JAWS-Users] amazon research it problem and fix > > Okay, for those having issues with amazon research it, I found out > what the problem is and how to fix it. > problem: Go to www.amazon.com/access. Sign in with an amazon account. > Then close your browser. When you use the amazon research it function > at this point, you will not get results. > cause: I suspect the reason for this is 2 fold. Amazon likely places a > cookie on your computer when you sign in that tells the browser to go > to the amazon.com/access site, rather than the full site. As a result, > this screws with the research it utility. > fix: Open your browser, go to www.amazon.com. then hit the sign out > link. Close your browser. Now, try the research it function. It will > work as expected. > Hope this helps as I know some folks here are having issues with this. > Have a good day. > > Shane > > For answers to frequently asked questions about this list > visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
