Hi Zoe,

If you're in Word or Outlook try opening Jaws quick settings with the 
keystroke, Insert / Jaws key + V, arrow down to, Top & Bottom Edge, press 
the spacebar so Jaws reports, Silent, tab to the Okay button, & press enter. 
HTH
Take care.
Mike
----- Original Message ----- 
From: zoe fiogkos
To: jaws-users-list@jaws-users.com
Sent: Sunday, March 13, 2016 2:58 PM
Subject: Re: [JAWS-Users] incoming email sound help?


In my case in jaws settings centre it says silent but I still here it and
don't know how to fix it.

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mike B
Sent: March 13, 2016 5:53 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] incoming email sound help?

Hi David & Zoe,

Since I don't run Windows 10, this is a question out of curiosity.  Since
Jaws is Jaws no matter which operating system, can't the, Top & Bottom Edge,

sound option be turned On / Off in Jaws' Quick Settings, Insert / Jaws key +

V, under the General heading?  I haven't followed this whole thread, so I
could be way off topic.
Take care.
Mike
----- Original Message ----- 
From: david
To: jaws-users-list@jaws-users.com
Sent: Sunday, March 13, 2016 1:34 PM
Subject: Re: [JAWS-Users] incoming email sound help?


hello Zoe;

the sound your hearing when you up or down arrow within empty word document,
top and bottom of inbox,
is the top and bottom edge,
by default the sound is turned on,
you can turn this off,



if you wish to change a sound event notification you can do the following;

1, desktop,
windows+i=windows settings,

2, now right-arrow until you hear, personalization,
press enter,

3, now press the down-arrow until you hear themes,
press enter,

4, now use the tab key until you hear,
Advanced sound settings link,
press enter
5, you're now into the windows sounds page dialog,
tab 3 times to the listview,
now you can use the down-arrow key to find a specific sound, example, "email
notification,

next, tab twice, here you'll find a list of possible list of sounds you can
choose from,
once making a choice,
you can now tab to test button, and press the spacebar,
if you're happy with the choice, you can tab to the apply button,
press enter.

-----Original Message----- 
From: zoe fiogkos
Sent: Sunday, March 13, 2016 2:00 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] incoming email sound help?

Hi everyone, when new email arrives in outlook 2013 I here a sound
definitely, the problem is it's the same sound that I here when I'm arrowing
up and down in my inbox and there are no messages.  I also here the same
sound in a word document when there is no text and I arrow up and down.  In
windows 10 how can I change the incoming email sound?
Regards
Zoe


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