Thanks, since I am using Windows 7 with MS Office 2010 and my impression is that JAWS 17 is for Windows 10 I chose version 16. I am eligible for JAWS 17 and have a disk on my desk. Please send me the link for 16. Will I need sighted help for installing the download from the link. I turned on Narrator but it seems very limited in Windows 7.
Wayne -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Adrian Spratt Sent: Saturday, August 27, 2016 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JFW 16 Incomplete install Wayne, Instead of waiting for a replacement disc, you and your wife could download JAWS from the FS website and commence installation from that file. At any rate, I'm pretty sure you don't need to have installed JAWS with a disc the first time. When my hard disc had to be replaced three months ago, I believe I started JAWS from the downloaded file. Are you eligible for JAWS 17, or must you use 16? If locating the download page is a problem, since you can't operate the PC yourself, post again and I or someone will get the link. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of wayne smith Sent: Saturday, August 27, 2016 5:34 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JFW 16 Incomplete install Hello Mike, There is not a JAWS icon on the desktop. There is a FS3 Icon. When I type Jaws in the Windows key search field nothing comes up. I never got a prompt for the kind of install, standard or custom as I have in previous installs and I was never asked for my Jaws owner key. I have never had these issues before when using a disk. I am wondering if I got a corrupted disk. The issue now is what to do next. The computer did shut down and restart so the files are there somewhere. I did get some voice prompts so the speakers are functioning. I may have to contact FS support next week. I don't think that I should insert the disk a second time unless somebody thinks that may do it. Wayne -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike B. Sent: Saturday, August 27, 2016 4:01 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JFW 16 Incomplete install Hi Wayne, Do you have a Jaws icon on the desktop? Did you try pressing enter on the Jaws icon if 1 is there? Are your speakers / volume on? Take care. Mike Sent from my iBarstool. Go Dodgers! ----- Original Message ----- From: wayne smith To: jaws-users-list@jaws-users.com Sent: Saturday, August 27, 2016 11:43 AM Subject: [JAWS-Users] JFW 16 Incomplete install Hello- I just got my old computer back with a new hard drive. I have Windows 7 on it so I used my JAWS 16 disk to install. First it brought up a list of options that my sighted wife had to read to me because there was no speech. I selected run from media and the install started. It did the install and required me to select ok to reboot the system. It restarted and there were clicks and the sound of the disk spinning. Now the computer has gone silent and there is no speech. In previous disk loads it asks what kind of features and then for my product code. I am sitting here for 15 minutes and nothing. My wife came back and said that only the desktop is showing. I hit the windows key and typed in JAWS but that did nothing. I am sitting here with a silent computer. This has never happened before. Any ideas? Wayne For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
