What's Ransomeware? On 9/22/16, John Fitzgerald <jhnftzg...@gmail.com> wrote: > Thanks for all the suggestions. > > John Fitzgerald > Muse, Oklahoma > Article V Convention of States > http://www.cosaction.com/?recruiter_id=1022484 > > -----Original Message----- > From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On > Behalf Of Kenny > Sent: Thursday, September 22, 2016 5:12 PM > To: jaws-users-list@jaws-users.com > Subject: Re: [JAWS-Users] Jaws issues and more > > WOW! Sounds like what my trusting mom experienced a few weeks ago. > > Since she didn't have anything installed on the laptop worth keeping I > instructed her on how to factory reset the Dell Laptop (Her situation was a > lot worse than yours.) They were trying to get $75 out of my mom and she > hung up the phone LOL! > > Ransomeware is definitely the scourge of the web. You were very very lucky > they didn't encrypt all of your files forcing you to deal with them. > > Next time you get one of those persistent alert boxes while surfing a site, > it's best you never click on any button. Try hitting > [Ctrl]+[Shift]+[Escape] > to bring up the Windows Tasks manager. Locate the name process in the list > of running tasks and select [End Task] button to close/stop it. > > Then disconnect your PC and run a full virus scan. Afterwards, use > Piriform's CCleaner program to stop any leftover malware/ran some modules > from loading at startup (have this installed before hand.) > > https://www.piriform.com/ccleaner/download > > Also use CCleaner to completely clean all of your browser's cache and > unneeded temp files. > > Always reboot your PC after performing any checks. Pay attention to the > System Tray (Area next to the clock) after each restart for any unfamiliar > programs which you didn't install willingly. > > If you notice any, bring up the Windows Programs and Features manager and > start uninstalling them. > > The faster you are at killing the tasks and disconnecting your PC from the > web, the better your chances are in dealing with the infection rather > easily. The key is never never click on any button to close the alert > popup. > > My motto is that if they used illegal means to draw me in, then use common > sense not to stay in. > > Glad everything worked out for you. > > -----Original Message----- > From: John Fitzgerald > Sent: Thursday, September 22, 2016 5:37 PM > To: jaws-users-list@jaws-users.com > Subject: [JAWS-Users] Jaws issues and more > > Hi Everyone, > > > > I am putting this info out so that you can recognize some of the signs and > hopefully prevent someone from being taken, and I apologize in advance if > this doesn't meet the strict guidelines for the list. > > > > My computer started acting weird a couple of days ago, it popped up saying > the magic and jaws were installed incorrectly and the they were now running > in forty minute mode. I did a complete shutdown and restart which seemed > to > solve the problem. The first time it occurred I thought it was just a > glitch. > > > > The next morning when I restarted my computer the exact same thing > occurred, > and a restart solved the issue again. The third morning I had no issues > after starting the computer for the day. While checking my email I went to > the classmates.com website to get the particulars on my 40th high school > reunion, I clicked on a link there to see a message from a classmate, which > brought up a popup stating that my computer was infected and that I needed > to call this 888 toll free number. I tried to close the popup but it > wouldn't close, then I tried to close firefox and it wouldn't respond > either. > > > > So, I called the toll free number and got someone who spoed very poor > English, I asked him who he was with and he told me Microsoft technical > support. I asked him once again and was told the t=same thing. He had me > open the run box and put in hh space h and ftell him what was on the > window, > then he had me find and connect to ? (forgot this one). At which time he > had full access to my computer. At this point he was telling me everything > that I needed to do to prevent malware/ransome ware, then he launched into > a sales pitch for three different levels of protection and he was going to > hand me off to a technician. > > > > At this point the light came on, and I said " So let me see if I understand > this correctly, you put ransome ware on my computer, and now in order to > get > it fixed you are pumping me for God knows how much money?", at this point > he muted his phone, and I attempted to shutdowm my computer, but it didn't > respond. I tried a second shutdown and still no response, so I did a hard > shutdown (held the power button down for approximately 6 seconds). Then I > pulled my Ethernet cable. > > > > At this point I thought I was in deep excrement. I then called the company > who did the AT build on this computer, I talked with a tech support guy > who, > said "Oh my, is the computer on now?. He worked me through giving him > access to my computer with the sighted assistance of one of my > granddaughtrs, then he got my jaws and magic programs going again, checked > to see what damage had been done, checked to see if funning the windows > updates was ok with me, started the 127 update downloads, and said that if > I > had any more problems to call him again tomorrow. > > > > If I hadn't had this resource, I would still be off line strggling to get > jaws and magic back so that I could function. I guess the moral of this > story is "It can happen to you", and I can't thank the people at boundless > AT enough for their assistance. Not only did they save my bacon, they seem > to have fixed my initial issue of going into 40 minute mode. > > > > I highly recommend Boundless AT as a source for Assistive Technology > enabled > computers. > > > > John Fitzgerald > > Muse, Oklahoma > > Article V Convention of States > > <http://www.cosaction.com/?recruiter_id=1022484> > http://www.cosaction.com/?recruiter_id=1022484 > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ >
-- Pen Name Mellissa Green Founder of A Blue Green Universe website www.abluegreenuniverse.com twitter twitter.com/@abluegreenunivs pinterest pinterest.com/abluegreen For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
