I am unable to complete the installation of jaws 18.  I downloaded it from the 
FS site, and it will get to the please wait page with all the clicks.  But 
after awhile it says it could not be installed.  I am using windows 7 home.  
Should I put 17 in first?  I have 16 but hadn't installed 17 on this computer.  

I appreciate any assistance.

Joanne
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