Hi Kimsan I use Outlook 2010, but I am assuming that the following is still true in Outlook 2016. When JAWS says closed or open after a folder name, it means that there are sub-folders under that folder in addition to any items that may be in that folder. This can happen if a folder is imported while you're in the named folder instead of the root folder. Outlook's default is to import a folder under the currently open folder. If A folder says closed, you can press right arrow to open the list of sub-folders and navigate through that list and open each sub-folder to see what's inside. However when you navigate through the list of sub-folders, JAWS gives no indication when you reach the last sub-folder in the list but will merrily move to the next main folder. If you hear opened after the folder name, you can use left arrow to close the list of sub-folders.
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Kimsan Song Sent: Tuesday, November 29, 2016 11:33 To: 'jaws-users-list@jaws-users.com' Subject: [JAWS-Users] I'm back! Outlook question. Hi Guys, For some reason my emails were not going through to the list and we were asked to consult our email providers or ISP's but I got no where with that. I unsubscribed, and later on down the road I resubscribed, hoping I would be let back into the house, which after looking into my junk folder, I saw the email to confirm my subscription, so here I am. Here is my question, hopefully it will make sense... Without typing a long story, in short, I moved email folders I created over to another destination, and later on decided to move them back, but I'm noticing that 2 folders state close after focusing on the folder, for example, contacts close and the other one it says calendar close. It shouldn't say that right? Normally, based on my thinking that closed would indicate a treeview? Thoughts anyone? I'm using latest jaws 17 and outlook 2016. Great to be able to post here again seeing as this list I think is going on 10 years! Respectfully, Kimsan Song For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
