Yes, there are many Microsoft stores all over. I did not know of the free service at your local Microsoft store. if the support team could not fix your issue by phone. This is a nice service provided by Microsoft.
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Lenny McHugh Sent: Saturday, December 10, 2016 6:06 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Microsoft support service I know that they have wonderful support. I did not know of a Microsoft store.There is probably not one within 100 miles of me. -----Original Message----- From: Jim Sent: Saturday, December 10, 2016 5:26 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Microsoft support service Hi Jaws users group. A few weeks ago after doing a simple restart on my computer, my computer would not boot into windows at all. I tried everything I knew to do, but I only got blank screens. I called Microsoft support; they only got blank screens as well. Because it was a windows issue, he gave me a claim code and made an appointment for me at my local Microsoft store. So I took my desktop computer into them, they could not get it to boot into windows either. So they ran a complete diagnostic on my desktop, my desktop was OK. So at this point my only choice was to let them wipe the hard drive and install the windows 10 system from scratch. Of course, this also made me install everything back on to my computer from scratch. When I first brought it home and connected it and started it up for the first time. I only had one icon on my desktop, the recycle bin and nothing else. So for the better part of a week, I finally was able to install all my programs and customize my W-10 computer again. When I say, they wiped my hard drive, they removed everything. I had to also rename my computer and do all that kind of stuff. I just got around to changing the name of this account from James back to Jim. I just wanted to let the Jaws list know about the service from the Microsoft support. Because it was a windows issue and nothing wrong with my computer, this service was totally free. They even installed my Office 365 and set up my outlook 2016 for me. Very nice service provided by Microsoft. Go Microsoft! A Ballast for My Soul Life is like a stormy sea That tosses to and fro, But God's Word will ever be A ballast for my soul. By its truth I'll be held fast Till I reach heaven's shore Where I will be home at last And sail life's sea no more! Author: Perry Boardman. Jim. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
