If you're running Windows 10, you can open the Programs and Features tool that
allows you to uninstall software by typing Windows key+X, F. This bypasses the
process of finding, starting and navigating through Control Panel.

zoe fiogkos <fiog...@rogers.com> wrote:
> Actually the problem seems to be solved. I thank you so much for your help.
> Joseph said something about control panel and that triggered my brain into
> drive. I opened the start menu and typed in control panel and clicked enter.
> In the control panel I clicked programs and then I clicked uninstall
> programs. The list popped up with all the programs I have on my computer, I
> found amazon assistant and I right clicked on it by pressing the
> applications key and nothing happened so I clicked enter on the amazon
> assistant and a wizard popped up. The wizard gave me the choice to remove it
> so it did. I restarted the laptop and success this stupid thing is gone.
> Thanks to all of you guys helping me and triggering my brain.  Regards Zoe
> 
> 
> by the intersessions of the holy Theotokos, Lord have mercy on us. Jesus
> said when I return will I find the faith, not will I find faith, but the
> faith. So many will be shocked when he comes again in all his glory. My only
> hope is that it won't be too late..  
> 
> -----Original Message----- From: JAWS-Users-List
> [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Gene Warner
> Sent: December 15, 2016 12:04 PM To: jaws-users-list@jaws-users.com Subject:
> Re: [JAWS-Users] navigation in windows settings help
> 
> What browser are you using?
> 
> 
> 
> On 12/15/2016 11:55 AM, zoe fiogkos wrote:
> > hi there I don't see a link to install it again to repair it.  Zoe
> >
> >
> > by the intersessions of the holy Theotokos, Lord have mercy on us. Jesus
> > said when I return will I find the faith, not will I find faith, but the
> > faith. So many will be shocked when he comes again in all his glory. My
> only
> > hope is that it won't be too late..
> >
> >
> > -----Original Message----- From: JAWS-Users-List
> > [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Gene Warner
> > Sent: December 15, 2016 11:19 AM To: jaws-users-list@jaws-users.com
> > Subject: Re: [JAWS-Users] navigation in windows settings help
> >
> > Hi Zoe!
> >
> > Sounds like you have a corrupted Amazon Assistant install. What I'd
> > recommend is to reinstall the assistant, then try uninstalling it. The
> > theory here is that the reinstall will repair the installation, so that
> > you can successfuly uninstall it.
> >
> > Here is a link to the Amazon Assistant web page where you can install it
> > for Internet Explorer, if you use a different browser, there are links on
> > the page to assistant installs for those.
> >
> > hth
> >
> > Cheers!
> >
> >
> >
> >
> > On 12/15/2016 11:02 AM, zoe fiogkos wrote:
> >> Hi again that's actually what I'm doing I hear the list, I find the
> amazon
> >> assistant I click enter but nothing happends at this point.  Regards Zoe
> >>
> >>
> >> by the intersessions of the holy Theotokos, Lord have mercy on us. Jesus
> >> said when I return will I find the faith, not will I find faith, but the
> >> faith. So many will be shocked when he comes again in all his glory. My
> > only
> >> hope is that it won't be too late..
> >>
> >>
> >> -----Original Message----- From: JAWS-Users-List
> >> [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Gene Warner
> >> Sent: December 15, 2016 10:40 AM To: jaws-users-list@jaws-users.com
> >> Subject: Re: [JAWS-Users] navigation in windows settings help
> >>
> >>
> >>
> >> Hi Zoe!
> >>
> >> Amazon Assistant is a browser add on that is specifically for use on the
> >> Amazon web site. Usually you have to specifically ask for it to be
> >> installed.
> >>
> >> To uninstall it, you need to go into Windows settings, then to the
> >> Programs and Features applet, in there you'll find a list of all the
> >> programs currently installed on your computer in alphabetical order.
> >> Step trough the list until you land on Amazon Assistant, then press Enter
> >> to start the uninstall.
> >>
> >> Note that I don't use and am not all that familiar with Windows 10, so
> >> some of my terms may be slightly different that what Windows 10 presents
> >> to you.
> >>
> >> hth
> >>
> >> Cheers!
> >>
> >>
> >> On 12/15/2016 10:25 AM, zoe fiogkos wrote:
> >>> Hi everyone, so a few days I posted about this strange thing I was
> > hearing
> >>> with jaws and windows 10. Something that sounds like rezzar resources
> 104
> >>> dll, I finally figured out that it has something to do with amazon
> string
> >> or
> >>> something to that effect. The window gives me an option to continue or
> >>> cancel by clicking the yes or no button but jaws does nothing when I tab
> >> to
> >>> the buttons. I went into windows settings by clicking windows key I and
> I
> >>> went to programs and in there I found a list of programs and apps on my
> >>> computer. In there I see something called amazon assistant I click enter
> >> to
> >>> select it but nothing happens I tried spacebar but nothing happends.
> Even
> >> if
> >>> I manage to select it I try clicking application key to find the
> > uninstall
> >>> but nothing happends. Does anyone know how to navigate in this list and
> >> can
> >>> give me tips on how to uninstall this amazon assistant?  Thanks for any
> >>> help.  Regards Zoe
> >>>
> >>>
> >>> by the intersessions of the holy Theotokos, Lord have mercy on us. Jesus
> >>> said when I return will I find the faith, not will I find faith, but the
> >>> faith. So many will be shocked when he comes again in all his glory. My
> >> only
> >>> hope is that it won't be too late..
> >>>
> >>>
> >>>
> >>>
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> >>>
> >>
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> >
> >
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> >
> 
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