Zoe, Press windows X and open programs & features. Arrow down locate the Amazon program, if it's there. Open content menu enter on remove, then confirm. Jorge
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of zoe fiogkos Sent: Saturday, December 17, 2016 8:59 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] help with removing amazon assistant I have no idea what it is or how it got on my laptop. It's annoying me because everytime I boot up my laptop or go to my desktop while using the laptop I hear jaws say rezzarr resources 104 dll. And the window does nothing. So someone said to uninstall the program but it won't go away. Regards Zoe by the intersessions of the holy Theotokos, Lord have mercy on us. Jesus said when I return will I find the faith, not will I find faith, but the faith. So many will be shocked when he comes again in all his glory. My only hope is that it won't be too late.. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Vicky Vaughan Sent: December 17, 2016 3:06 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] help with removing amazon assistant Hi Zoe, This is Vicky. I have not heard of Amazon Assistant before this. In what way is this supposed to help? What about it has annoyed you, to want to get rid of it? Thank you very much for helping me to understand it. Sincerely, Vicky Vaughan -----Original Message----- From: zoe fiogkos Sent: Saturday, December 17, 2016 10:57 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] help with removing amazon assistant Hi guys, I wrote about this a few days ago and I thought the problem was solved. I go to control panel. I click uninstall a program. It shows me a list of programs. I find amazon assistant. I select it and click enter. A wizard pops up and asks me if I want to change or remove the program. I hit enter on the remove button. I get a amazon assistant was successfully removed, finish button. I click finish button and restart my laptop. I look in the control panel uninstall program list and it's gone. A few hours later it's back. Any ideas how to get rid of this thing perminantly? Thanks for any help. Regards Zoe by the intersessions of the holy Theotokos, Lord have mercy on us. Jesus said when I return will I find the faith, not will I find faith, but the faith. So many will be shocked when he comes again in all his glory. My only hope is that it won't be too late.. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/