Lai Kok Cheong wrote:
Simple rule of thumb: if the documentation is bad, the product is bad. Period.It depends.
This is not the way to expand the user base of a product. It is easier by several orders of magnitude to obtain documentation about a product than it is to obtain new hires experienced with the product. If your product growth depends on new users hiring previously experienced workers, you have cut your product off at the ankles.Since the lack of documentation could be overcome by experiences,
Tomm
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