Hi Richard.  Would be no problem adding that - would be the same basic 
process.  I think we need to be careful not to add to many "Important" 
notices as that may just lead to people not reading any of them.

On Thursday, September 4, 2014 3:02:28 PM UTC+1, Richard Mortimer wrote:
>
> Hi, 
>
> On 04/09/2014 13:22, Tom Fennelly wrote: 
> > At yesterdays governance meeting on #jenkins we talked about configuring 
> > JIRA to provide some helpful text wrt the "Components" and "Labels" 
> > fields to help people file issues more consistently.  We talked about 
> > doing it using Javascript hacks. 
> > 
> > I installed a trial JIRA and was able to configure the fields easily 
> > enough.  I moved the "Components" and "Labels" fields together on the 
> > form and configured some bright ( ;) ) help text on each field. 
> > 
> >   * Here's a screenshot of what it can look like 
> >     <
> https://www.dropbox.com/s/kn7mc5qzyk9gfwn/Screenshot%202014-09-04%2013.04.05.png?dl=0>.
>  
>
> >   * Here's the JIRA: https://issues.jenkins-ci.org/browse/INFRA-123 
> > 
> Looks good to me. 
>
> > Possible text edits aside, I think this should help. 
> > 
> Along similar lines... 
>
> Is it possible to add some text to "remind" people that JIRA is intended 
> for reporting bugs and rfes. There is a steady stream of people who seem 
> to report their setup/configuration questions in JIRA rather than asking 
> via email or IRC. 
>
> Maybe add some text to the Issue Type field along the following lines to 
> point people at the proper support forums: 
>
> "Important: This issue tracker is intended to track bugs and 
> enhancements to Jenkins. Questions regarding configuration and operation 
> of Jenkins should be directed towards jenkins...@googlegroups.com 
> <javascript:> 
> or the #jenkins channel (http://jenkins-ci.org/content/chat) on IRC." 
>
> Regards 
>
> Richard 
>
>
>

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