Hi Philip, You probably need to contact FS Tech Support to see if they have an answer for this problem. Take care. Mike Global warming? Most likely caused from hot air generated by politicians! ----- Original Message ----- From: Philip Hall To: [email protected] Sent: Monday, February 22, 2016 12:11 PM Subject: Re: jaws keeps turning off the virtual pc cursor
Hi Mike. Already checked there, and use virtual pz cursor is checked everywhere I have looked. I also made sure there aren't any personal settings for the web site. It doesn't just ahappen on the internet, it also happens within jaws help when I open a help topic. Jaws doesn't seem to be aware that it is now on a page that contains HTML. Phil From: Mike B. [mailto:[email protected]] Sent: Monday, February 22, 2016 2:50 PM To: [email protected] Subject: Re: jaws keeps turning off the virtual pc cursor Hi Philip, Try the following, if you haven't already: 1. Open the Settings Center in either of these 2 ways. A. Press, Insert / Jaws Key + 6, on the number row above the main keyboard. B. Press, Insert / Jaws Key + F2, to open the, Jaws Manager, arrow down, Settings Center, & press enter. With the Settings Center open press, control, shift , + D, to open the Settings Center Default All Applications. 3. Go down to,, Miscellaneous, & right arrow to open. It's #21 of 22. 4. Arrow down to, Use Virtual Cursor, & make sure this is checked. If it's not checked, press the spacebar to check it. 5. If you make any changes tab to, Apply, press the spacebar, tab to, Okay, press the spacebar to save your changes & close the Settings Center. HTH Take care. Mike Global warming? Most likely caused from hot air generated by politicians! ----- Original Message ----- From: Philip Hall To: [email protected] Sent: Monday, February 22, 2016 11:31 AM Subject: jaws keeps turning off the virtual pc cursor Hi. I am experiencing a recurring problem with Jaws 17.0.1377. This problem also occurred with earlier versions of Jaws 17 and 16. Many times, for some reason, when I open up Internet Explorer, and even other applications where the virtual pc cursor is normally automatically turned on, jaws turns off the virtual pc cursor. Even if I forcibly turn it back on using the Jaws key+z, and then I open a new web page, jaws once again turns the virtual pc cursor off. I have checked both within settings center manager under the internet explorer configuration, and within quick settings while in internet explorer, and in both cases, the use virtual pc cursor is checked, even under personal settings. The only way I have found to fix the problem is to do a jaws repair. Any help on solving this problem most welcome. Phil
