Hi folks! I encountered an interesting problem today while trying to help a client who is using JAWS. I wanted him to go into the JAWS Keyboard Manager for Internet Explorer. I directed him on how to access the JKM file. When he found it, and clicked on it, he was presented with an open with dialogue box, because Windows did not know what program to use when opening the file. Now we did this using the JAWS menu, going to JAWS 14\Explore JAWS\Explore My Settings. My question is, why would this happen, and how do I correct this on his machine? Often times, I have to help clients who work at another facility, and the security settings utilized by their employer takes the JAWS Tandem option away.
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