Hi, It does seem to me that in the setup for Outlook there is a setting to
either leave or remove messages from the list after they have been opened. 
I never thought of the "unread" message setting.
Cy

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Brad Martin
via Jfw
Sent: Wednesday, August 13, 2014 8:04 PM
To: j Bron; The Jaws for Windows support list.
Subject: Re: Responding to message problem hung over

This is just a hunch, but it sounds to me like your Outlook is set to a view
that only shows unread messages. So after you reply to a message and it
closes, it disappears. I'm no Office 2010 expert, but check your view
settings and see if you're showing unread messages only.

Brad Martin
[email protected]
www.facebook.com/ucoupons


On 8/13/2014 4:15 PM, j Bron via Jfw wrote:
> I'm sorry to ask this again, but with my new computer when I want to 
> respond to a message in Outlook the message is deleted.  Is there a 
> setting I can adjust to make sure that the command Control R in 
> Outlook is respond to message and doesn't trigger the delete response?  
> This is a new computer and I am surprised that this problem had to 
> follow me.  Also please give me instructions for accessing the 
> settings.  Thanks, Judith
>
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--
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