Windows 8.1, Word 2013,, JAWS 15 and 16.
When I press enter on a document I get a blank page, and JAWS says
preview pane; shell preview pane; something extension. Reading it
with the JAWS cursor gives me
file, share, view, Document 22 (or 98, or 36, or something else irrelevant).
No text. Alt does not put me on the ribbon. Usually I use alt-space
bar to get a menu, and arrow down to close. sometimes reopening
gives me the document. Insert-escape doesn't do anything.
Is there an item somewhere that JAWS isn't seeing and I need to click???
thanks,
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