Hello! It really depends on the customer service platform you are trying to use. Many customer service operations use different applications. Some are web based, and some are not. Perhaps, they rely on an in-house database of information. Can you be more specific on what it is you're trying to do here?
-----Original Message----- From: Jfw [mailto:[email protected]] On Behalf Of toml614 via Jfw Sent: Wednesday, July 08, 2015 9:31 AM To: Brad Martin via Jfw Cc: toml614 Subject: Jaws and customer service platforms Good morning all, I was checking to see how to trick Jaws into working with customer service platforms. Also, what works best with Jaws? What questions need to be asked of a work site to see if it is compatible? On Jul 7, 2015 8:20 PM, Brad Martin via Jfw <[email protected]> wrote: > > My experience was quite the opposite actually. Now, let me say that > for me the male voice was better than the female voice in the Kindle > for PC with Accessibility plugin software, and as much as I hate slow > speech, I found the slower speed less jarring than the faster rate. > The male voice is Tom from the Realspeak set of voices, so it's like > reading a novel being read by the guy who reads bulletins on your weather > radio. > Certainly it's not as good as a human narrator. Having said that, I > have read entire books that way, and particularly with nonfiction, I > didn't find it too bad. There are keystrokes (I can't name them right > now because Kindle for PC is on my laptop and I am not) to allow you > to go back to the previous page, and I think paragraph by paragraph. > Also, when I close the book and reopen it, I'm at least at the top of > the page where I left off. It wouldn't be my first choice for reading > a book, but I haven't given up on it either, and I do love that I can > buy a book like my sighted friends and start reading it in two > seconds. I like it well enough to use it, but it's not my favorite way to > read. > > Brad > On 7/7/2015 5:13 PM, Adrian Spratt via Jfw wrote: > > Rick, > > > > I tried it several months ago with a book I needed to read on short > > notice. I remember finding it extremely frustrating. As I recall, I > > couldn't stop and have it start at the same point, but perhaps there's a > > bookmark function that I somehow missed. As I recall, I also couldn't > > conveniently go back to re-read a sentence or paragraph. As Soronel > > indicates, the voice was horrible to listen to and hard to comprehend. In > > the end, I bought the paperback and performed OCR on it so that I could > > read it with JAWS. > > > > -----Original Message----- > > From: Jfw [mailto:[email protected]] On Behalf Of Rick > > Miller via Jfw > > Sent: Tuesday, July 07, 2015 5:51 PM > > To: The Jaws for Windows support list.; The Jaws for Windows support list. > > Cc: Rick Miller > > Subject: Re: Does Kindle Work Well With JAWS? > > > > Have you ever tried to read an actual e-book from Amazon using the Kindle > > ap? If so, were you able to do it? > > > > Rick Miller > > > > > > > > > > -----Original Message----- > >> From: Soronel Haetir via Jfw <[email protected]> > >> Sent: Jul 7, 2015 9:56 AM > >> To: "The Jaws for Windows support list." <[email protected]> > >> Cc: Soronel Haetir <[email protected]> > >> Subject: Re: Does Kindle Work Well With JAWS? > >> > >> Neither the regular or accessible kindle app REALLY "works" with > >> jaws, what THE accessible version does is detect that an > >> accessibility program is running (at least jaws, NVDA and window > >> eyes are detected, don't know about others) and then enables > >> self-voicing. My chief complaint is that the choice of voices is > >> very limited and of even lower quality than my book port. > >> > >> If I have the choice between kindle, PDF and text kindle is always > >> my last choice of formats. > >> > >> On 7/7/15, Rick Miller via Jfw <[email protected]> wrote: > >>> No. I just went straight to the regular Amazon page and to the > >>> book I wanted to download. Then I just downloaded the regular ap. > >>> If there is a thing with a disability plug-in, then I will just > >>> remove what I downloaded this morning. > >>> > >>> Rick Miller > >>> > >>> > >>> -----Original Message----- > >>>> From: Gary King via Jfw <[email protected]> > >>>> Sent: Jul 7, 2015 7:29 AM > >>>> To: "The Jaws for Windows support list." <[email protected]> > >>>> Cc: Gary King <[email protected]> > >>>> Subject: Re: Does Kindle Work Well With JAWS? > >>>> > >>>> Rick, > >>>> Did you get the Kindle for PC with Accessibility Plugin? If you > >>>> didn't download that version, go to > >>>> > >>>> http://www.amazon.com/gp/help/customer/display.html?nodeId=200596 > >>>> 280 > >>>> > >>>> and read the information on that page. There is also a download link. > >>>> > >>>> With this version of the program, JAWS reads the menus, while the > >>>> built-in > >>>> > >>>> speech that comes with the program reads the text of the book. > >>>> > >>>> If you are reading a novel or other book that you can read > >>>> straight through, the program works fairly well. However, if you > >>>> need to go to different parts of a book or search for specific > >>>> content, forget it. Navigation is limited, and JAWS can't read > >>>> the text in the book directly. The JAWS OCR feature can give you > >>>> access to the text of each page, but multiple columns > >>>> > >>>> cause reading difficulties. > >>>> > >>>> If you have an iPhone or iPad, the iOS app works much better for > >>>> reading EBooks. > >>>> > >>>> Gary King > >>>> [email protected] > >>>> ----- Original Message ----- > >>>> From: "Rick Miller via Jfw" <[email protected]> > >>>> To: <[email protected]> > >>>> Cc: "Rick Miller" <[email protected]> > >>>> Sent: Tuesday, July 07, 2015 6:38 AM > >>>> Subject: Does Kindle Work Well With JAWS? > >>>> > >>>> > >>>>> Dear Listers: > >>>>> > >>>>> > >>>>> > >>>>> I am considering trying to purchase an e-book in Kindle edition > >>>>> from Amazon. > >>>>> I have downloaded the Kindle ap, but first I need to sign in and > >>>>> register it. But first, I need to know from somebody if it has > >>>>> ever worked well with JAWS. I am using JAWS 16. Have any of > >>>>> you out there been able to use the Kindle ap and read an e-book > >>>>> using JAWS? If so, how well has JAWS worked for you. Would any > >>>>> of you recommend using Kindle with JAWS? > >>>>> > >>>>> > >>>>> > >>>>> Rick Miller > >>>>> > >>>>> > >>>>> > >>>>> -------------- next part -------------- An HTML attachment was > >>>>> scrubbed... > >>>>> URL: > >>>>> <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attach > >>>>> ments/20150707/61aa6b43/attachment.html> > >>>>> _______________________________________________ > >>>>> Jfw mailing list > >>>>> [email protected] > >>>>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > >>>> > >>>> _______________________________________________ > >>>> Jfw mailing list > >>>> [email protected] > >>>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > >>> > >>> _______________________________________________ > >>> Jfw mailing list > >>> [email protected] > >>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > >>> > >> > >> -- > >> Soronel Haetir > >> [email protected] > >> > >> _______________________________________________ > >> Jfw mailing list > >> [email protected] > >> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > > > _______________________________________________ > > Jfw mailing list > > [email protected] > > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > > > _______________________________________________ > > Jfw mailing list > > [email protected] > > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > > > -- > Brad Martin > [email protected] <mailto:[email protected]> My Facebook page > where I post online shopping coupons and deals: > facebook.com/ucoupons <http://www.facebook.com/ucoupons> > My SmarterBucks signup link <http://bit.ly/1w5FCPu> > -------------- next part -------------- An HTML attachment was > scrubbed... > URL: > <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/ > 20150707/c0e8cb60/attachment.html> > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
