You are on the right track. In Adobe Reader, go to the Edit menu and scroll all the way down to the Accessibility submenu and select Set-up Assistant. On page 5 of 5, the last page, of the Set-up Assistant is a check box labeled "DisplayPDF documents in the web browser" which should be unchecked so that the web page is processed directly by Adobe Reader outside of the browser and not by the browser's PDF reader add-on, which does not always work, especially in Windows 7 and later. .

Gerald



-----Original Message----- From: Adrian Spratt via Jfw
Sent: Monday, October 12, 2015 1:47 PM
To: The Jaws for Windows support list.
Cc: Adrian Spratt
Subject: RE: Reading PDF with Jaws

I was afraid you'd ask! I think it used to be simple, but I couldn't find the relevant setting in Adobe. If it's anywhere, it's in preferences, which you can reach quickly by pressing control-k.

So just now I went to Google. The following link takes you to an Adobe webpage that provides instructions. Basically, they say you need to go to your browser and make the change there. Sorry I can't give you a simple answer, but I hope this page is helpful and that opening PDF files in Adobe solves the problem:

https://helpx.adobe.com/acrobat/11/using/display-pdf-browser-acrobat-xi.html

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Julie Mclean via Jfw
Sent: Monday, October 12, 2015 1:35 PM
To: 'The Jaws for Windows support list.'
Cc: Julie Mclean
Subject: RE: Reading PDF with Jaws

How do I do that? Thanks.

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Adrian Spratt
via Jfw
Sent: Monday, October 12, 2015 1:07 PM
To: The Jaws for Windows support list.
Cc: Adrian Spratt
Subject: RE: Reading PDF with Jaws

Are you opening these PDF files in IE or Adobe? If in IE, you might switch
to open in Adobe only.

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Julie Mclean
via Jfw
Sent: Monday, October 12, 2015 12:12 PM
To: 'The Jaws for Windows support list.'
Cc: Julie Mclean
Subject: Reading PDF with Jaws

I periodically  have problems reading PDFs.  I receive message that says it
needs to search IE for a fix. . and then it comes back saying that a
resolution could not be found. I know at one time I had to update the file
associations so that it used Adobe to access PDFs. That still seems to be in
place. Does anyone have this same problem or know of a resolution?

I know when the title bar states the document is empty I have to open it
using the Freedom Import Printer in OPenBook . So, this is a different
problem.

Thanks for any help.


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