This is the latest response after my commplaint about their first response
to my Novell question...
-----Original Message-----
From: Henter-Joyce Inc. [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, March 03, 1999 13:52
To: [EMAIL PROTECTED]
Subject: Re: FW: Ticket No. 28347 FW: JFW on a Novell Network
Henter-Joyce does not have a network aware version of the JAWS
product,
therefore we don't support the use of JAWS across a network. Some users
have
been able to load JAWS on a server, and run JAWS across the network when the
workstations were identical, using the save sound card, video card, etc.
However, we do not offer technical for this type of setup, and can only
suggest
that it may be possible.
_____________________________________________________________
We hope that this answer has helped you solve your problem. If your
question
was not fully answered, and you need more immediate help, please call (727)
803-8600, and press 2, between the hours of 8:30AM and 5:00PM, Monday
through
Friday, Eastern U.S. time.
Dennis G. Godin
Henter-Joyce Technical Support Specialist
At 09:31 AM 3/3/99 -0500, you wrote:
>
>
>-----Original Message-----
>From: Matthew Janusauskas [mailto:[EMAIL PROTECTED]]
>Sent: Tuesday, March 02, 1999 11:26 PM
>To: Henter-Joyce Inc.
>Subject: RE: Ticket No. 28347 FW: JFW on a Novell Network
>
>
>Am I missing something?
>
>You tell me that it can't be done, then you tell me that it probably can
but
>you don't offer support for that setup... What?
>
>I guess I am on my own.
>
>Thanks.
>
>Sgt. Matthew Janusauskas
>E.S.D.A. / ARES / I.D.T.
>Kankakee County Sheriff's Department
>
>
>-----Original Message-----
>From: Henter-Joyce Inc. [mailto:[EMAIL PROTECTED]]
>Sent: Tuesday, March 02, 1999 17:00
>To: [EMAIL PROTECTED]
>Subject: Re: Ticket No. 28347 FW: JFW on a Novell Network
>
>
> JAWS 3.2 does not have network support, that will enable you to run
>it
>from any station on the network. If all the stationsa re identical, and
you
>have JAWS installed on the servicer, you may be able to use JAWS across the
>network, with a software synthesizer like Eloquence. But we do not offer
>technical support for this type of setup.
>_____________________________________________________________
>We hope that this answer has helped you solve your problem. If your
>question
>was not fully answered, and you need more immediate help, please call (727)
>803-8600, and press 2, between the hours of 8:30AM and 5:00PM, Monday
>through
>Friday, Eastern U.S. time.
>
>Dennis G. Godin
>Henter-Joyce Technical Support Specialist
> At 10:32 AM 3/2/99 -0500, you wrote:
>>
>>
>>-----Original Message-----
>>From: Matthew Janusauskas [mailto:[EMAIL PROTECTED]]
>>Sent: Monday, March 01, 1999 8:00 PM
>>To: [EMAIL PROTECTED]
>>Subject: JFW on a Novell Network
>>
>>
>>Hello,
>>
>>I need some fast assistance/information regarding running JFW 3.2 on a
>>Novell Netware v4.11 environment. I must be able to install JFW on the
>>network and be able to access the application from various PC's on the
>>network that I will be required to work on.
>>
>>Thank you for the help.
>>
>>Matthew Janusauskas
>>[EMAIL PROTECTED]
>
>
>
>_____________________________________________________________
>Dennis G. Godin
>Henter-Joyce Technical Specialist
>Henter-Joyce, Inc.
>We Make Computers Talk
>Voice: (727) 803-8600
>Fax: (727) 803-8001
>Home Page: <http://www.hj.com/TechSupport/TechSupport.html>
>FTP Site: <ftp://ftp.hj.com>
>_____________________________________________________________
_____________________________________________________________
Dennis G. Godin
Henter-Joyce Technical Specialist
Henter-Joyce, Inc.
We Make Computers Talk
Voice: (727) 803-8600
Fax: (727) 803-8001
Home Page: <http://www.hj.com/TechSupport/TechSupport.html>
FTP Site: <ftp://ftp.hj.com>
_____________________________________________________________
-
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