Take my word for it, H-J does monitor this list. On several occasions I've
gotten private e-mails from h-j representatives concerning comments I've
made on the list.
For example, when a new version of JFW had come out--I think it was
3.0--they had usurped the key combination ctrl+shift+v for something else.
I pointed out that this was the key combination to move mail items to a
folder in ms outlook. Ten minutes later I got a reply that said they had
overlooked that and it would be fixed in the final release.
In fact, I received a similar response from an h-j representative last
Sunday concerning a somewhat snide remark I had made on the list.
So, believe me, they do monitor the list. I, for one, believe we are lucky
that H-J doesn't try in any way to run this list. We should be thankful for
our freedom to say what we want when we want.
Just my view,
Bob
-----Original Message-----
From: Kelly Ford <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Date: Tuesday, April 13, 1999 1:45 AM
Subject: Re: The beta release of JFW 3.3
>Jamal,
>
>
>At 03:59 PM 4/12/99 -0600, you wrote:
>>It sure would be nice if an HJ representative posted timely,
authoritative,
>>and full information about such news items which are obviously of
interest
>>to JFW users. Not only would it benefit the many subscribers to this list
>>(and other JFW users they talk to), but I think the company would also
>>benefit from a reduced number of email and phone inquiries.
>
>Heck they might at least acknowledge the fact that this list, an invaluable
>resource in my opinion, exists with a clear link to info about the list in
>an easy to find place on their web site. As a screen reader I think JFW
>works pretty well but the company's almost complete lack of serious
>availability via the internet in any sort of interactive fashion boggles my
>mind. I mean you can email technical support but half the time that's an
>endless circle and you'd think they'd have at least one quality support
>tech out on these lists for part of his or her time.
>-
>Visit the jfw ml web page: http://jfw.cjb.net
>
-
Visit the jfw ml web page: http://jfw.cjb.net
