Humm, HJ must be living in a world different than most of their users. -----Original Message----- From: Henter Joyce Tech Support [mailto:[EMAIL PROTECTED]] Sent: Monday, April 19, 1999 9:58 AM To: [EMAIL PROTECTED] Subject: tech-support Ticket No. 32051 JFW 3.3 and video drivers Hello Ron! I am sorry to inform you that at this time we are not supporting the 32 bit drivers as you already know. I also am sorry to inform you that we have no date of release for a version that is going to work with the 32 bit device drivers. Please watch our web site for more information about this subject. I hope this has answered your question. If you have more questions or need more information please feel free to contact us using the information below. Mitch Thank you for using Henter-Joyce products. We make computers talk. Mitch Green Technical support engineer. Direct technical support at 727 803 8600 800 voice mail support only 800 336 5658 e-mail [EMAIL PROTECTED] web sight www.hj.com -----Original Message----- From: Ron Mcewan [mailto:[EMAIL PROTECTED]] Sent: Saturday, April 17, 1999 12:14 PM To: [EMAIL PROTECTED]; 'jfw list' Subject: JFW 3.3 and video drivers Dear HJ, I have downloaded and installed the Beta version of JFW 3.3. So far I think that it is a good product. However, I am extremely disappointed that support for 32 bit video drivers did not make it into this release. I have a ATI rage AGP pro card and am forced to use out-dated 16 bit drivers. I would think that this would have been some kind of priority with HJ, but I guess not. It is a pain for us who have a computer which is shared by family to ahve to use old drivers and limit the video capabilities for the rest of the family. Can you tell me when the 32 bit drivers will be supported by HJ? Ron - Visit the jfw ml web page: http://jfw.cjb.net
