I think the comments below succinctly highlitht the point that HJ or its
dealers may not necessarily know what cards work until a frustrated
customer calls them. How does HJ test for video cards when this is so
important to the functioning of the software?
As I have said in a previous message JFW v3 worked with this now
incompatible card. Perhaps HJ are not actually expanding the range of card
with which JFW will work.
I understand the logic of replacing the card but given this experience of
history do I run the risk of having JFW as of now work iwth the new card
(checkable at time of installation) only to find that it won't in 12 months
time when the next generaiton of software is released.
Certainly I know th eproblem is not related to the pc brand and that is a
very important point to make.
Vaughan.
At 03:30 AM 7/8/99 , you wrote:
>Hi Vaughan:
>
>Had the same problem until I changed my video card. You can buy any brand of
>computer you want just as long as you have the right components in the
>computer. It seems that JFW must have a video card that is compatible. It
>would be great if the vendors and JFW would make it known up front that you
>need a certain type of video cards so JFW would work properly. In my own
>case it took me a year and a half to learn that my video card was not
>compatible with JFW. I even took my computer to two sight centers to get it
>to work. I was told it was the brand of computer I was using. Gateway does
>not have any ideal what is needed to make their computerbe friendly for
>blind users. JFW did not tell me the card could be my problem, until one day
>I talked to one of the Tec people at Henter-Joyce who had me check the
>video card and found that it was not compatible with their product. I can
>tell you that spending the money for a compatible video card is worth the
>money. Under $120.
>
>RJ
>
>-
>Visit the jfw ml web page: http://jfw.cjb.net
-
Visit the jfw ml web page: http://jfw.cjb.net
