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ColdFusion Developer Position Available
Location: Alpharetta, GA
Contact: Jessica Packer
Phone: 770-481-0044
E-Mail: [EMAIL PROTECTED]
Qualifications: Highly self motivated candidates with proven experience in
developing call center and/or sales performance reporting applications. This
app tracks agents and sales force performance metrics. Some metrics include
Average Handle Time, Hold time, Not ready, Availability, Short calls, Repeat
calls, Transfer calls and sales metrics. Candidate should have extensive
experience in analyzing, collecting and processing data from Automatic call
distribution (ACD) and ICM systems ( Genesys, Avaya, Rockwell, DMS100 &
Nortel) and rolling up metrics with dynamic org hierarchy (15 levels) and
field structure. Candidates are expected to have strong experience in
Analysis, Design, Coding and Testing. Skillset: ColdFusion MX(with adv
features), SQL Server 2005, Java Script, HTML, VB .Net, CLR and highly
experienced in writing advanced SQL and Stored procedures and complex data
modeling.Complex Data Analysis and reporting experience a must.
Responsibilities: This position is responsible for the performance of
any/all functions involved in the development of new applications or the
support/maintenance of existing applications. This may include working
directly with clients to define and meet their decision support and data
access requirements. The Senior Analyst converts high level application
designs and system flows into applications and programs or processing flows
that meet our corporate standards, strategies and application portfolio
directions. This position is responsible for ensuring the installation and
testing of major releases is completed in a timely and error-free manner.
Responsibilities may include monitoring on-line systems, batch jobs and
tuning where appropriate. The Senior Analyst may trial, test, and implement
new products to ensure better and longer on-line availability or application
effectiveness.
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Douglas Knudsen
http://www.cubicleman.com
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