After some help from Macromedia tech support, here's what we figured out...
Recently when the Sasser worm struck, we were reluctant to install Microsoft's patch because of scattered reports that it could lock up servers. (Also because we have SAVCE to detect virus/worm activity.) Instead we used Microsoft's "manual" workaround; a registry edit (Knowledgebase Article 187498). However it appears the registry change did not take affect until our server rebooted this morning after the power outage. The registry edit was interfering with IIS. So I took a chance and downloaded the MS patch. Fortunately, installing it did not appear to cause the 100% CPU use some people have seen, and the IIS Web server now works properly. Thanks to everyone who replied, and to MM for dropping the support fee since it wasn't a CF issue! Keith Purtell, Web/Network Administrator VantageMed Corporation (Kansas City office) CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Tyson Kelley Sent: Wednesday, May 12, 2004 11:22 AM To: [EMAIL PROTECTED] Subject: RE: [KCFusion] Yipes - CF server inaccessible Have you opened up IIS manager and made sure the site is running there? Tyson -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Keith Purtell Sent: Wednesday, May 12, 2004 8:56 AM To: [EMAIL PROTECTED] Subject: [KCFusion] Yipes - CF server inaccessible Importance: High We had an overnight power failure and now our CF5 intranet is inaccessible no matter what. When I go into our server room and log in I can't reach the administrative page, and just get "cannot find server" IE errors. (But I can reach the IIS admin web page; IIS is running fine.) All CF and WWW services are up and running. Can browse to the Web from this machine, so I know our connection to the outside world is OK. Nothing specific in the event logs. Tried rebooting the machine several times. Management is already asking when it will be fixed. I've never had this happen before. Any tips! Keith Purtell, Web/Network Administrator VantageMed Corporation (Kansas City office) CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.
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