apport information ** Tags added: apport-collected
** Description changed: Motherboard: ASUS H87M-PRO I tried three different USB keyboards of different brands (Razer, Logitech and a generic one). The keyboard works in grub but once the installer starts and asks for language selection, the keyboard stops working. I tried to plug/unplug, USB3/USB2, hub/no hub: I cannot find a single workaround and thus cannot install 16.04. The 14.04.4 installer doesn't have such an issue. + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.4.0-34-generic. + AplayDevices: Error: [Errno 2] No such file or directory + ApportVersion: 2.20.1-0ubuntu2.1 + Architecture: amd64 + ArecordDevices: Error: [Errno 2] No such file or directory + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + Card0.Amixer.info: Error: [Errno 2] No such file or directory + Card0.Amixer.values: Error: [Errno 2] No such file or directory + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=/dev/mapper/zen--vg-swap_1 + InstallationDate: Installed on 2009-01-01 (2793 days ago) + InstallationMedia: Ubuntu-Server 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1) + MachineType: ASUS All Series + NonfreeKernelModules: zfs zunicode zcommon znvpair zavl + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-34-generic root=/dev/mapper/zen--vg-root ro swapaccount=1 + ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 + RelatedPackageVersions: + linux-restricted-modules-4.4.0-34-generic N/A + linux-backports-modules-4.4.0-34-generic N/A + linux-firmware 1.157.3 + RfKill: Error: [Errno 2] No such file or directory + Tags: xenial + Uname: Linux 4.4.0-34-generic x86_64 + UpgradeStatus: Upgraded to xenial on 2016-07-21 (35 days ago) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 10/28/2014 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 2102 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: H87M-PRO + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: Rev X.0x + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2102:bd10/28/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87M-PRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.name: All Series + dmi.product.version: System Version + dmi.sys.vendor: ASUS ** Attachment added: "AlsaDevices.txt" https://bugs.launchpad.net/bugs/1603312/+attachment/4727434/+files/AlsaDevices.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1603312 Title: Ubuntu server installer: keyboard not working Status in linux package in Ubuntu: Confirmed Bug description: Motherboard: ASUS H87M-PRO I tried three different USB keyboards of different brands (Razer, Logitech and a generic one). The keyboard works in grub but once the installer starts and asks for language selection, the keyboard stops working. I tried to plug/unplug, USB3/USB2, hub/no hub: I cannot find a single workaround and thus cannot install 16.04. The 14.04.4 installer doesn't have such an issue. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.4.0-34-generic. AplayDevices: Error: [Errno 2] No such file or directory ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 ArecordDevices: Error: [Errno 2] No such file or directory AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Card0.Amixer.info: Error: [Errno 2] No such file or directory Card0.Amixer.values: Error: [Errno 2] No such file or directory DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=/dev/mapper/zen--vg-swap_1 InstallationDate: Installed on 2009-01-01 (2793 days ago) InstallationMedia: Ubuntu-Server 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1) MachineType: ASUS All Series NonfreeKernelModules: zfs zunicode zcommon znvpair zavl Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-34-generic root=/dev/mapper/zen--vg-root ro swapaccount=1 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware 1.157.3 RfKill: Error: [Errno 2] No such file or directory Tags: xenial Uname: Linux 4.4.0-34-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-07-21 (35 days ago) UserGroups: _MarkForUpload: True dmi.bios.date: 10/28/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2102 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: H87M-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2102:bd10/28/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87M-PRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1603312/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp