** Description changed: - My laptop is an ASUS X555L and I have a wireless card RTL8821AE. - After a few minutes it hangs and doesn't let me surf internet although it shows connected. I have a dual boot Windows 10 / Ubuntu and on Windows works seamlessly. + My laptop is an ASUS X555L and I have a wireless card RTL8821AE. When WiFi connected to my Vodafone router: + Product type HG658c + Hardware version HG658BZV VER.A + Software version V100R001C172B227 + + after a few minutes it hangs and doesn't let me surf internet although + it shows connected. Windows 10 works seamlessly. --- ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: john 1630 F.... pulseaudio /dev/snd/controlC0: john 1630 F.... pulseaudio DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=30b021e6-b5af-4de8-af81-71108e2d8381 InstallationDate: Installed on 2016-12-28 (0 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: ASUSTeK COMPUTER INC. X555LAB Package: linux (not installed) ProcEnviron: LANGUAGE=en_IE:en TERM=xterm PATH=(custom, no user) LANG=en_IE.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic root=UUID=aa44a294-fde3-45eb-b84f-98b998f29eef ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-57-generic N/A linux-backports-modules-4.4.0-57-generic N/A linux-firmware 1.157.6 Tags: xenial Uname: Linux 4.4.0-57-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/04/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X555LAB.503 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X555LAB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555LAB.503:bd08/04/2015:svnASUSTeKCOMPUTERINC.:pnX555LAB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LAB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X555LAB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Summary changed: - RTL8821AE doesn't work after some minutes. + 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. Status in linux package in Ubuntu: Confirmed Bug description: My laptop is an ASUS X555L and I have a wireless card RTL8821AE. When WiFi connected to my Vodafone router: Product type HG658c Hardware version HG658BZV VER.A Software version V100R001C172B227 after a few minutes it hangs and doesn't let me surf internet although it shows connected. Windows 10 works seamlessly. --- ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: john 1630 F.... pulseaudio /dev/snd/controlC0: john 1630 F.... pulseaudio DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=30b021e6-b5af-4de8-af81-71108e2d8381 InstallationDate: Installed on 2016-12-28 (0 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: ASUSTeK COMPUTER INC. X555LAB Package: linux (not installed) ProcEnviron: LANGUAGE=en_IE:en TERM=xterm PATH=(custom, no user) LANG=en_IE.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic root=UUID=aa44a294-fde3-45eb-b84f-98b998f29eef ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-57-generic N/A linux-backports-modules-4.4.0-57-generic N/A linux-firmware 1.157.6 Tags: xenial Uname: Linux 4.4.0-57-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/04/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X555LAB.503 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X555LAB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555LAB.503:bd08/04/2015:svnASUSTeKCOMPUTERINC.:pnX555LAB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LAB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X555LAB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
