Hello everybody, there is some solution to fix this problem?
Because I have the same Seagate device (0bc2:2322) and the same errors.
When I tried the "modprobe.d" option, I got the device so slow to write data
and to umount. Then, I removed it and installed the Linux version
4.13.11-041311-generic.
My device was mounted using "uas" and all started well. But after copying ~
30GB, the device slowed again and I got these errors in dmesg:
...
[ 6717.695675] sd 0:0:0:0: [sda] tag#11 CDB: Write(10) 2a 00 30 46 12 40 00 04
00 00
[ 6744.926028] sd 0:0:0:0: [sda] tag#28 uas_eh_abort_handler 0 uas-tag 29
inflight: CMD
[ 6744.926035] sd 0:0:0:0: [sda] tag#28 CDB: Synchronize Cache(10) 35 00 00 00
00 00 00 00 00 00
[ 6744.926080] scsi host0: uas_eh_bus_reset_handler start
[ 6745.046349] usb 2-9: reset SuperSpeed USB device number 2 using xhci_hcd
[ 6745.067666] scsi host0: uas_eh_bus_reset_handler success
The device info (lsusb -d 0bc2:2322 -v) is:
Bus 002 Device 002: ID 0bc2:2322 Seagate RSS LLC
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 9
idVendor 0x0bc2 Seagate RSS LLC
idProduct 0x2322
bcdDevice 0.00
iManufacturer 2 Seagate
iProduct 3 Expansion
iSerial 1 NA8K1GTV
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 121
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0x80
(Bus Powered)
MaxPower 36mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk-Only
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 1
bNumEndpoints 4
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 98
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
MaxStreams 32
Data-in pipe (0x03)
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
MaxStreams 32
Data-out pipe (0x04)
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
MaxStreams 32
Status pipe (0x02)
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x04 EP 4 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 0
Command pipe (0x01)
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 22
bNumDeviceCaps 2
USB 2.0 Extension Device Capability:
bLength 7
bDescriptorType 16
bDevCapabilityType 2
bmAttributes 0x0000f41e
Link Power Management (LPM) Supported
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x00
wSpeedsSupported 0x000e
Device can operate at Full Speed (12Mbps)
Device can operate at High Speed (480Mbps)
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 1
Lowest fully-functional device speed is Full Speed (12Mbps)
bU1DevExitLat 10 micro seconds
bU2DevExitLat 2047 micro seconds
Device Status: 0x000c
(Bus Powered)
U1 Enabled
U2 Enabled
Thx
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1584557
Title:
Seagate external drive causes SCSI bus resets when UAS enabled
Status in linux package in Ubuntu:
Confirmed
Bug description:
Seagate STEA1000400 external USB hard disk (USB ID 0bc2:2322) causes
continuous SCSI bus resets by default. As a workaround, disabling UAS
causes the device to work fine.
To disable UAS, I created a file in /etc/modprobe.d with the following
contents:
options usb-storage quirks=0bc2:02322:u
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.14
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CrashDB: ubuntu
Date: Sun May 22 22:02:26 2016
InstallationDate: Installed on 2012-10-07 (1323 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
(20120822.4)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to xenial on 2016-04-09 (43 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584557/+subscriptions
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