** Description changed: If there's a headphones plugged into the laptop and I boot up Linux Mint 18.2 there's no sound coming from the headphones nor the laptop speakers while the sound volume is set (not muted). If I change sound volume nothing happens. If I unplug headphones speakers starts playing and if I plug headphones back they play normally. P.S. When booting up I hear cracking noises from my headphones. + + I'm using the latest version of the BIOS in the Dell Inspiron 3567 + laptop. Current version is 2.0.3 released in 17 Oct 2017. Package versions: pulseaudio 1:8.0-0ubuntu3.4 --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0c: d 1444 F...m pulseaudio /dev/snd/controlC0: d 1444 F.... pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux 18.2 HibernationDevice: RESUME=UUID=d7ef911d-537d-4e41-98ac-aa09f96e3a92 InstallationDate: Installed on 2017-10-15 (3 days ago) InstallationMedia: Linux Mint 18.2 "Sonya" - Release amd64 20170628 MachineType: Dell Inc. Inspiron 15-3567 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-53-generic root=UUID=de6abe68-3448-4f7a-904f-2300ba14edbe ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-53.56~16.04.1-generic 4.8.17 RelatedPackageVersions: linux-restricted-modules-4.8.0-53-generic N/A linux-backports-modules-4.8.0-53-generic N/A linux-firmware 1.157.12 Tags: sonya Uname: Linux 4.8.0-53-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/23/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 01.06.00 dmi.board.name: 0D53F5 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr01.06.00:bd03/23/2017:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0D53F5:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 15-3567 dmi.sys.vendor: Dell Inc.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1724752 Title: No headphones sound after a boot up Status in linux package in Ubuntu: Confirmed Bug description: If there's a headphones plugged into the laptop and I boot up Linux Mint 18.2 there's no sound coming from the headphones nor the laptop speakers while the sound volume is set (not muted). If I change sound volume nothing happens. If I unplug headphones speakers starts playing and if I plug headphones back they play normally. P.S. When booting up I hear cracking noises from my headphones. I'm using the latest version of the BIOS in the Dell Inspiron 3567 laptop. Current version is 2.0.3 released in 17 Oct 2017. Package versions: pulseaudio 1:8.0-0ubuntu3.4 --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0c: d 1444 F...m pulseaudio /dev/snd/controlC0: d 1444 F.... pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux 18.2 HibernationDevice: RESUME=UUID=d7ef911d-537d-4e41-98ac-aa09f96e3a92 InstallationDate: Installed on 2017-10-15 (3 days ago) InstallationMedia: Linux Mint 18.2 "Sonya" - Release amd64 20170628 MachineType: Dell Inc. Inspiron 15-3567 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-53-generic root=UUID=de6abe68-3448-4f7a-904f-2300ba14edbe ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-53.56~16.04.1-generic 4.8.17 RelatedPackageVersions: linux-restricted-modules-4.8.0-53-generic N/A linux-backports-modules-4.8.0-53-generic N/A linux-firmware 1.157.12 Tags: sonya Uname: Linux 4.8.0-53-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/23/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 01.06.00 dmi.board.name: 0D53F5 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr01.06.00:bd03/23/2017:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0D53F5:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 15-3567 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1724752/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
