Public bug reported:
I bought a new laptop Asus GM501GS, and the touch-pad is not working. I
tried adding i8042.reset, i8042.nohup, etc. And nothing worked. Besides,
when installed Ubuntu, the touch-pad also stopped working in BIOS and
Windows.
When I delete Ubuntu partition and fresh install Windows again. Touch-
pad starts working properly.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed May 2 19:48:44 2018
InstallationDate: Installed on 2018-05-01 (1 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: linux-signed (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
** Attachment added: "dmesg"
https://bugs.launchpad.net/bugs/1768583/+attachment/5132231/+files/dmesg
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https://bugs.launchpad.net/bugs/1768583
Title:
Touchpad is not detected in 'Asus GM501GS'
Status in linux-signed package in Ubuntu:
New
Bug description:
I bought a new laptop Asus GM501GS, and the touch-pad is not working.
I tried adding i8042.reset, i8042.nohup, etc. And nothing worked.
Besides, when installed Ubuntu, the touch-pad also stopped working in
BIOS and Windows.
When I delete Ubuntu partition and fresh install Windows again. Touch-
pad starts working properly.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed May 2 19:48:44 2018
InstallationDate: Installed on 2018-05-01 (1 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)
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