This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1774793
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1774793
Title:
touchpad not detected
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm unable to get the name of the touchpad on system. And, I'm unable to copy
text as well to support investigation on this bug-report. The following
bug-report was the closest to my issue. However, I tried to use the patched
kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244
I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and
i8042.nomux, but it didn't work as well.
I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows
10. The device is called Cherry ZE55L, it's very close to Chuwi products.
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ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-30 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Package: ubuntu-release-upgrader (not installed)
ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
Tags: bionic dist-upgrade
Uname: Linux 4.17.0-1-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
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