apport information

** Attachment added: "CRDA.txt"
   https://bugs.launchpad.net/bugs/1787197/+attachment/5175791/+files/CRDA.txt

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https://bugs.launchpad.net/bugs/1787197

Title:
  Touchpad doesn't work well after upgrade to 18.04

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I upgraded my laptop (Dell XPS 13, older version) to 18.04. Now the touchpad 
doesn't work, unless I hit it very hard. How do I increase the sensitivity of 
the touchpad so I can use it like I've always done? It always worked well, 
until the upgrade.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  christine   3495 F.... pulseaudio
   /dev/snd/controlC0:  christine   3495 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=1212abb0-90f7-4f0a-94bf-0d790e8b3593
  InstallationDate: Installed on 2015-12-13 (975 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: MSI MS-7881
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-124-generic.efi.signed 
root=UUID=eea1d4c7-5f21-40a5-b73d-fed6b0a48f69 ro noprompt persistent quiet 
splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-124.148-generic 4.4.117
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-124-generic N/A
   linux-backports-modules-4.4.0-124-generic  N/A
   linux-firmware                             1.157.20
  RfKill:
   
  Tags:  xenial
  Uname: Linux 4.4.0-124-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare staff sudo
  _MarkForUpload: True
  dmi.bios.date: 10/30/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.80
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X99S XPOWER AC (MS-7881)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd10/30/2015:svnMSI:pnMS-7881:pvr1.0:rvnMSI:rnX99SXPOWERAC(MS-7881):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-7881
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  christine   3495 F.... pulseaudio
   /dev/snd/controlC0:  christine   3495 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=1212abb0-90f7-4f0a-94bf-0d790e8b3593
  InstallationDate: Installed on 2015-12-13 (975 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: MSI MS-7881
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-124-generic.efi.signed 
root=UUID=eea1d4c7-5f21-40a5-b73d-fed6b0a48f69 ro noprompt persistent quiet 
splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-124.148-generic 4.4.117
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-124-generic N/A
   linux-backports-modules-4.4.0-124-generic  N/A
   linux-firmware                             1.157.20
  RfKill:
   
  Tags:  xenial
  Uname: Linux 4.4.0-124-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare staff sudo
  _MarkForUpload: True
  dmi.bios.date: 10/30/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.80
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X99S XPOWER AC (MS-7881)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd10/30/2015:svnMSI:pnMS-7881:pvr1.0:rvnMSI:rnX99SXPOWERAC(MS-7881):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-7881
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  christine   2392 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  HibernationDevice: RESUME=UUID=c69aa18c-fc75-4cb1-bc81-92c17d2866a9
  InstallationDate: Installed on 2014-01-04 (1683 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 
(20131016.1)
  MachineType: Dell Inc. Dell System XPS L322X
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-32-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-32.35-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-32-generic N/A
   linux-backports-modules-4.15.0-32-generic  N/A
   linux-firmware                             1.173.1
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  Tags:  bionic
  Uname: Linux 4.15.0-32-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-25 (21 days ago)
  UserGroups: adm cdrom dip libvirt libvirtd lpadmin netdev plugdev sambashare 
sudo vboxusers wireshark
  _MarkForUpload: True
  dmi.bios.date: 05/15/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0PJHXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.family: ChiefRiver System
  dmi.product.name: Dell System XPS L322X
  dmi.sys.vendor: Dell Inc.

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